Brighton Center · 4 weeks ago
Success Coach
Brighton Center, Inc. is a private non-profit community-based organization dedicated to creating opportunities for individuals and families to achieve self-sufficiency. The Success Coach will support trainees in a post-secondary career training program by providing guidance, coaching, and resources to overcome barriers to employment and enhance their employability skills.
Individual & Family Services
Responsibilities
Build trusting, professional relationships with trainees
Guide trainees in building their employment preparation, adult education, and soft skills by facilitating workshops, leading activities, and providing one-on-one coaching
Assist in helping trainees to learn new skills and prepare for certifications by providing tutoring
Collaborate with other team members to develop curricula and syllabi, grade assignments, formulate individual work plans for trainees, and make suggestions for improvements, as appropriate
Provide individualized coaching to career seekers to address situations that are barriers to employment
Make calls to absent trainees daily, conduct home visits as needed
Participate in weekly collaborative case management meetings (Unit Team) with team members, action teams, monthly staff meetings, progress/coaching meetings with trainees, as well as other agency meetings, as assigned
Manage attendance roster and facilitate daily communication with absent trainees
Maintain and build relationships with community organizations and case workers
Develop content and facilitate workshops on a weekly basis, implement applied learning opportunities within the curriculum
Actively participate in community events and build awareness of CET within the community
Track data, perform data entry, update numerous databases and outcome tracking spreadsheets, and report trainee progress to other programs, as applicable
Qualification
Required
Passion for working with a diverse population and unshakeable belief in the potential of our trainees' ability to become self-sufficient
Demonstrated customer service experience
Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications
Reliable transportation
Excellent communication skills and the ability to build positive, professional relationships
Ability to manage multiple priorities while demonstrating attention-to-detail in reporting, documentation, etc
Ability to work both collaboratively and independently
Ability to adapt and maintain flexibility in a fast-paced and changing environment
Benefits
Competitive Medical/Dental/Vision Benefits.
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option.
Generous Vacation and Sick Leave.
11.5 Paid Holidays.
Childcare Discount.
Agency Life and Long-Term Disability Insurance.
Professional Development.
Education Awards.