Ascend Learning · 11 hours ago
Senior Manager Product Operations
Burlington, MA
Full-time
Hybrid
Senior Level
7+ years expAscend Learning is a leading healthcare and learning technology company dedicated to improving lives through purpose-driven work. The Senior Manager Product Operations will lead a team to enhance efficiency within the product management organization, optimize the product development lifecycle, and leverage AI-driven tools for market insights.
EducationSoftware
Responsibilities
Define metrics to measure the speed at which products traverse the product development lifecycle, from idea to general availability, including the interim steps. Create dashboards that highlight gains as well as areas requiring improvement. Implement enhancements to the process to shorten TTM
Leverage AI tools and workflows to simplify the function of product operations and product management by testing AI tools and introducing them to the team in order to help it become an AI-native organization
Collaborates with cross-functional teams in the execution of product operations strategies, implementing process improvements and providing operational support
Researches latest updates from market thought leaders, AI experts and competitive announcements and packages in the form of a regular newsletter
Qualification
Required
High school diploma or GED required
7+ years of combined experience in product management, technical product management, business management, project management, or consulting, preferably in a technical or software-related environment
Familiarity with data analysis, market research related to SaaS/technology trends, and customer feedback methodologies to inform capability decisions
Proven ability in managing a complex strategic roadmap with multiple dependencies
Proven communication skills, both verbal and written, to effectively collaborate with product teams, engineers, content teams, and other stakeholders
Proven expertise in capability area for which he/she is responsible (e.g., Assessment, Instructional Content)
Strong program management skills and hands-on experience with relevant tools
Indpeth knowledge and understanding of agile frameworks
Experience implementing AI solutions to improve workflows
Combines strong business and finance/ budgeting acumen with deep understanding of the customer/markets being served
Strong understanding of product lifecycle and product management practices
Proven expertise in documenting process and making critical process improvements
Ability to effectively navigate and influence across a matrixed organization
Excellent communication and interpersonal skills to work effectively with cross-functional teams
Strong project management skills to oversee execution of process improvements and overall workflow
Demonstrated leadership to attract, retain and manage high performing team
Preferred
Bachelor's degree in related fields, such as Computer Science, Engineering, Business Administration or other areas preferred
3+ years people management preferred
Experience working in an agile environment is strongly preferred
Experience using AI tools to simplify workflows
Benefits
Flexible and generous paid time off
Competitive medical, dental, vision and life insurance
401(k) employer matching program
Parental leave
Wellness resources
Charitable matching program
On-site workout facilities (Leawood, Gilbert, Burlington)
Community outreach groups
Tuition reimbursement
Company
Ascend Learning
At Ascend develop industry-leading online learning tools that help people enter, sustain and succeed in their careers.
1001-5000 employees
H1B Sponsorship
Ascend Learning has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (15)
2023 (14)
2022 (13)
2021 (18)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
unknown2017-04-14Acquired
Leadership Team
Lissy Hu
Chief Executive Officer
Greg Sebasky
Chairman of the Board
Recent News
Company data provided by crunchbase