Azul · 4 weeks ago
Senior Renewal Sales Specialist - North America
Azul is seeking a Senior Renewal Sales Specialist to join their Worldwide Renewal Sales team. The role focuses on securing subscription renewal revenue in North America by establishing strong business relationships and maximizing customer retention.
Business DevelopmentBusiness Information SystemsCloud InfrastructureEnterprise ApplicationsSoftware
Responsibilities
Maintain a regular and consistent cadence of outreach with our customer base to ensure on-going customer engagement and high customer retention
Identify upsell business opportunities through open-ended questioning, product knowledge and consistent outreach, while collaborating with the customer success team
Coordinate Azul resources to ensure the highest level of customer engagement
Continually monitor customer satisfaction and renewal intent
Develop customer quotes, manage customer data and renewal opportunities within Salesforce.com
Understand and support our pricing & discounting practices for renewals and implement those practices to increase customer retention and decrease our annual contract value churn
Provide weekly renewals and churn forecasts, including communicating with leadership regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention
Maintain up-to-date knowledge of Azul competitive positioning in the marketplace
Qualification
Required
7+ years successful renewal sales or sales experience
Experience in SalesForce.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business
Strong written and verbal communication skills and be able to clearly and effectively articulate Azul's value and business practices
Organized, detail and process oriented
Self-starter with the ability to work effectively in a team environment
Manage multiple tasks and use good judgment in resolving difficult issues
Ability to coordinate Azul cross department resources to execute a complex sales strategy and retain customers
Preferred
BA/BS or equivalent preferred
Experience selling to IT departments, IT management is preferred, with knowledge of the software business. Java is a plus
Company
Azul
Azul provides the world's most trusted Java platform, founded on open source and delivered by the world's largest independent Java engineering team, and is the only company 100% focused on Java.
Funding
Current Stage
Late StageTotal Funding
$177.7MKey Investors
Ares Management
2025-11-18Secondary Market
2025-11-18Debt Financing
2025-11-18Acquired
Recent News
2025-12-10
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