Receptionist (On-Call) jobs in United States
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CRISTA Ministries ยท 3 weeks ago

Receptionist (On-Call)

CRISTA Ministries is a Christian church community dedicated to serving others and sharing the Gospel. The Receptionist (On-Call) is responsible for greeting residents, meeting their needs, answering phones, and managing visitor access to the Cristwood buildings, contributing to the mission of providing joy and purpose to residents.

EducationElder CareNon Profit

Responsibilities

Respond to resident pull cords and smoke alarms and handle or refer as appropriate
Respond to alarms and handle/triage for fire and disaster
Greet and facilitate for residents, family members/advocates, visitors and vendors who call or enter Cristwood
Ensure all visitors and vendors sign in and out of buildings
Answer phones in a courteous and professional manner and route calls as appropriate. Telephone tree/triage for CSC and all of CRISTA Ministries
Meet and/or refer all needs presented to them (example: copying, faxing, selling stamps, scheduling guest apartment, elevator pads, roll-away beds, etc.) by residents of Cristwood and other areas of CSC
Create and distribute memos to residents and staff and distribute and/or forward the mail
Collaborate with HIPAA Privacy Officer to maintain strict adherence to confidentiality regulations at reception desk and within the retirement community
Record, coordinate and track maintenance requests
Inform Administrator and Business Office Manager of information and situations relevant to the safety and status of residents at Cristwood
Provide administrative support and assistance to the Administrator, Business Office Manager and Admissions Coordinator
Assemble and mail packets to potential residents as requested
Complete shift documentation in receptionist log, initiate incident reports and provide forms for transfers to hospitals or other facilities
Assist with daily mail distribution as needed
Check keys in and out for staff, vendors, residents and the guest apartment
Register, confirm and/or cancel events/bus trip reservations for residents
Work collaboratively with supervisor, coworkers, residents and their families
Perform other duties as assigned

Qualification

First AidCPRMicrosoft OfficeCustomer serviceInterpersonal skillsJudgmentTypingOrganizational skillsCommunication skillsTeam collaboration

Required

Belief that Jesus Christ is Lord and Savior
Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.)
Prayerfully seeks God's will in their own lives and in their ministry at CRISTA
Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices
Affirms, aligns with and supports CRISTA's Statement of Faith and Christian Community Representative Statement (CCC)
Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC)
Demonstrates the values of a CRISTA leader
High school diploma or equivalent
Light typing
Ability to respond to emergencies in a calm manner
First Aid and CPR training (may be acquired within one month of employment)
Microsoft Office, Word and Excel
Field Force work order entry
POS System
Enjoy working with seniors
Good interpersonal skills
Ability to communicate with seniors in a positive, courteous, confidential and professional manner
Ability to handle fast-paced environment
Good organizational skills
Good judgment in responding to routine, urgent and emergent requests and situations
Ability to maintain detailed, neat and accurate documentation on daily shift log and other documents as needed
Model excellence in customer service
Ability to work collaboratively with supervisor, coworkers, residents and their families

Preferred

Prior experience as a receptionist or customer service representative or equivalent role

Benefits

Retirement Plans
Sick Leave

Company

CRISTA Ministries

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Crista Ministries is a non-profit organization that focuses on education, senior care, youth camps, interanational relief and development.

Funding

Current Stage
Late Stage

Leadership Team

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Jacinta Tegman
Chief Executive Officer
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