Functional Analyst I jobs in United States
cer-icon
Apply on Employer Site
company-logo

NEOGOV · 3 weeks ago

Functional Analyst I

NEOGOV is seeking a highly motivated Functional Analyst I to join the Stormwater Services Engineering and Response Unit team at King County. This role involves supporting various Stormwater work programs through database management and customer service communications while improving work processes.

GovTechHuman ResourcesInformation TechnologySoftware
check
H1B Sponsor Likelynote

Responsibilities

Act as primary monitor of the SWSS Drainage Assistance phone line and e-mail submissions of public inquiries to the section during business hours. Provide information over the phone and by e-mail in coordination with KC Roads and KC DLS public inquiry lines
Support facility inspections and work authorization assignments
Update standard queries following established procedures. Assist in the development of routine reports
Communicate with customers; provide information and assistance on routine questions involving system processes and procedures
Participate in process improvement teams in support of systems
Support the Section’s Emergency Response Program and the Pre/Post Storm Facility Checks. Support may require work in an overtime capacity outside of normal business hours when directed
Other tasks as assigned

Qualification

Database managementAsset management principlesMicrosoft Office SuiteCustomer serviceTechnical report writingProcess improvementOral communicationWritten communicationProject managementOrganizational skills

Required

Basic knowledge of databases, models and asset management principles
Current technical skills in most common desktop workflow tools, including but not limited to Microsoft Office Suite: Excel, PowerPoint, Visio, Word, and Access
Skill in oral and written communication
Skill in providing customer services
Skill in writing routine system documentation and technical reports
Skill in handling multiple competing priorities and producing detailed quality work within tight timeframes
Skill in planning, organizational, and basic project management skills
Skill in working effectively and cooperatively with other staff and customers
Skill in working with a variety of individuals from diverse backgrounds

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

leader-logo
Shane Evangelist
CEO
linkedin
leader-logo
Brandon McDonald
Head Of Marketing
linkedin
Company data provided by crunchbase