ACE Hardware ยท 3 weeks ago
Associate Inside Sales Manager
Store 613 - B2B CFC - Lenexa, KS
Full-time
Onsite
Mid Level
$50K/yr - $55K/yrAce Retail Group is one of the largest hardware retailers in the United States, seeking a talented Associate Inside Sales Manager. The role involves driving sales through existing customer relationships and supporting store teams in achieving sales growth.
Retail
Responsibilities
Direct sales: Utilizing data points to prospect (Sales history, purchase patterns, customer segmentation & etc
Store partnership and support: Fielding calls from and partnering with store team members who have uncovered sales opportunities to business customers which they need help carrying across the finish line
Using our existing customer base as a launching point for your sales efforts you will call on known customers who shop in our retail stores who do not have an outside sales rep (Business Development Manager or Account Manager) assigned to them
Your goal will be to engage these customers and create incremental sales as follows:
AISM will use our sales and customer data (BI) and reports to identify and target specific customers who represent opportunity for sales growth based on purchasing patterns, specific requests and account information
Narrowed product focus - AISM will see commonly sold products across customer types and will be able to pick out preferred products to be sold based on best margin opportunity and customer demand/need
Organic / Prospecting / data driven opportunities: Cold & warm calling prospective customers based on segmentation, purchase history, frequency, trends and seasonality
Communicate the breadth and depth of product selection and overall capabilities of our Commercial Division to prospective customers
Exercise highly consultative sales skills to connect customers to stores and their team members and vice versa
Apply general product knowledge to discuss the needs of a wide variety of commercial customer types
Fields calls company-wide from stores who need help, (i.e. stores with opportunities to sell beyond their capability)
AISM follows up and filters to the right people or takes the lead and closes the sales on behalf of the store and builds out the ongoing sales solution. (e.g. Website, in-store stocking, Sales Manager involvement)
Sourcing and locating product within our stable of vendors or go outside in partnership with the Commercial Fulfillment, Sourcing and Operations Manager to order in and maintain stock of items in demand
Communicate with store staff members regarding business customer purchasing habits and frequencies
Qualification
Required
Strong verbal and written communication skills as well as being comfortable talking with internal and external customers in any setting
Understanding of retail operations, inventory management and business fundamentals
Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities
Able to foster teamwork and collaboration
Can motivate others both internal and external to perform enthusiastically
Comfortable with computers, telephones, email, various applications, technology, websites and the internet
Must have excellent attention to detail and follow up
Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook
Ability to work independently and during flexible hours
Must be able to lift and load up to 50lbs
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
Founded in 1924
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase