Guest Services Leader jobs in United States
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Pilot Flying J · 7 hours ago

Guest Services Leader

Pilot Company is an industry-leading network of travel centers with a commitment to quality and customer service. They are seeking a Guest Services Leader who will be responsible for supervising employees and ensuring that operations run smoothly while providing excellent customer service.

Oil and GasTravel
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H1B Sponsor Likelynote

Responsibilities

Supervising employees and general operations of the store
Respond to the needs of customers
Assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly
Knowledgeable of store operations and PFJ's commitment to quality and customer service

Qualification

Retail operationsCustomer service skillsTeamworkComputer proficiencyCalculator proficiency

Required

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Benefits

Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay

Company

Pilot Flying J

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Company Overview Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members.

H1B Sponsorship

Pilot Flying J has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (48)
2023 (28)
2022 (29)
2021 (40)
2020 (11)

Funding

Current Stage
Late Stage
Total Funding
$1.48M
Key Investors
U.S. Department of AgriculturePennDOTIllinois Environmental Protection Agency
2025-01-10Grant· $0.19M
2023-08-15Grant· $0.81M
2023-06-05Grant· $0.48M

Leadership Team

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Joe Lillo
Chief Financial Officer
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Amanda Whitlow
Director, Human Resources Business Partner
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Company data provided by crunchbase