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Kendra Scott · 4 days ago

Senior Manager, Facilities

Austin, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Kendra Scott is a fashion-lifestyle brand focused on family, fashion, and philanthropy. The Senior Manager, Facilities will lead the strategic optimization and management of facilities operations across retail locations and corporate headquarters, ensuring compliance with safety and brand standards while managing budgets and vendor relationships.

E-CommerceFashionJewelryWomen's

Culture & Values

Responsibilities

Develop and execute comprehensive facilities management strategies aligned with business objectives and growth plans

Lead annual facilities budget planning and capital expenditure forecasting for all locations

Oversee facility planning in collaboration with Real Estate and Construction teams

Create and maintain brand appropriate facility standards and protocols across all locations

Build scalable processes and SOPs

Manage facilities operations for 175+ retail locations, corporate office and third-party storage facilities. Manage ad hoc logistic needs associated with third-party storage facilities

Develop and manage national facilities maintenance programs for preventive and reactive maintenance

Oversee all repair, maintenance, and store-related capital improvement projects to ensure minimal disruption to operations

Oversee HVAC, electrical, plumbing, security systems, and general building maintenance across all facilities

Coordinate with regional leaders and store teams to ensure consistent facility standards

Manage vendor relationships and service contracts for multi-location maintenance and services

Manage day-to-day operations of the corporate office to ensure functionality, cleanliness, and employee satisfaction

Oversee office space planning, utilities, security, and maintenance

Collaborate with IT, HR, and other departments to support a productive workplace environment

Ensure compliance with OSHA, ADA, fire safety, and all local building codes across all facilities

Develop and implement comprehensive safety programs and emergency procedures

Conduct regular facility audits and risk assessments

Manage environmental compliance and sustainability initiatives

Negotiate and manage contracts with facilities service providers, including cleaning, maintenance, security, and utilities

Establish and maintain relationships with regional and national service vendors

Oversee procurement of facilities supplies, equipment, and services

Monitor vendor performance and ensure service level agreements are met

Lead and develop a team of facilities professionals and coordinators

Establish performance metrics and accountability measures for facilities operations

Provide training and development opportunities for facilities staff

Collaborate cross-functionally with Retail Operations, Real Estate, IT, and Store Development teams

Manage facilities operating budgets

Identify cost reduction opportunities while maintaining service quality

Analyze and report on facilities metrics, including energy usage, maintenance costs, and operational efficiency

Oversee capital project budgets and ensure projects are completed on time and within budget

Qualification

Facilities ManagementVendor ManagementBudget ManagementBuilding Systems KnowledgeSafety ComplianceEnergy ManagementProject ManagementLeadership SkillsCommunication SkillsNegotiation Skills