Spero Solutions ยท 3 weeks ago
Web Content Specialist
Spero Solutions is seeking a Junior Web Content Assistant / Client Support professional to support the MyNavy HR website for Navy Personnel Command. This role blends web content maintenance with client-facing technical support, making it a strong fit for candidates coming from web content, CMS, or helpdesk/technical support backgrounds.
Responsibilities
Review, update, and publish website content in compliance with DoD and SECNAV guidelines
Assist with content approvals and communicate with internal contributors
Maintain content using CMS platforms (SharePoint preferred)
Perform basic HTML edits and formatting
Update content based on policy or guideline changes
Coordinate with contributors to source appropriate images
Resize and edit images using Adobe tools (Photoshop/Dreamweaver)
Ensure all images meet Navy and DoD style standards
Serve as a primary point of contact for internal website users and contributors
Provide day-to-day technical support related to content updates and site access
Monitor and respond to user inquiries via the webmaster mailbox
Coordinate with service desk and customer service teams as needed
Support monthly training sessions for content contributors
Assist with onboarding new users and account setup
Update training materials, documentation, and guides
Qualification
Required
Experience in web content, helpdesk, technical support, or client-facing IT support
Familiarity with SharePoint or other CMS platforms
Basic knowledge of HTML
Experience with Adobe Dreamweaver (key skill)
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Strong communication, organization, and customer service skills
Attention to detail and ability to work with multiple stakeholders
Preferred
Federal, DoD, Navy, or military project experience
AFPIMS familiarity
Active or prior Secret clearance
Adobe Photoshop experience
Company
Spero Solutions
Spero is made up of a team of experienced technical staffing specialists dedicated to matching talented IT and Engineering professionals with challenging jobs.