Enforcement Manager jobs in United States
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NEOGOV · 1 month ago

Enforcement Manager

NEOGOV is a company that supports local governments and agencies, and they are seeking an Enforcement Manager to oversee the Citywide Maintenance program in Westerville. The role involves supervising staff, ensuring compliance with city ordinances, conducting inspections, and managing code enforcement activities.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Manage and supervise all assigned employees (e.g., schedule and assign tasks; interview job applicants; recommend the hiring of job applicants; recommend discipline; recommend and adjust pay assignments; evaluate performance; receive and adjust grievances or employee complaints; approve and recommend the approval of leave requests; attend or participate in meetings in which policy questions are reviewed or discussed; develop and implement policy; recommend policy changes; etc.)
Supervise and manage the Citywide Maintenance program; ensure compliance with applicable ordinances, codes, and regulations related to zoning, land use, nuisance housing, building codes, health and safety, blight, graffiti, and wastewater; perform technical and complex tasks related to assigned responsibilities; ensure work quality and adherence to established policies and procedures
Review subordinate reports to ensure thorough and correct processing of inspections, investigations, and complaints; review draft written notices of violation for technical correctness and proper remedies; approve final written correspondence and notices prepared by subordinates; oversee case preparation for litigation, including evidence collection and photographic documentation; observe and evaluate subordinates providing court testimony
Conduct field inspections; provide guidance to subordinates on properties with multiple violations; meet with and respond to Board of Building Adjustments and staff on zoning enforcement and property maintenance issues; review target areas and BZA's authority to hear Board and Building Appeals; conduct presentations to civic groups on code requirements; work with neighborhoods and civic groups to resolve zoning and property maintenance issues; interact with local, county, state, and federal agencies for complaint resolution and enforcement
Participate in the development of division, department, and City goals and objectives; recommend code changes to City management and officials; make presentations to City Council, Planning Commission, Board of Zoning Appeals, and Uptown Review Board; assist with preparation of the Division budget; develop monthly and annual reports; develop programs and identify resources; direct eligible recipients to public and private service assistance agencies; provide information to the public on code enforcement issues and policies; develop public information sources using various multimedia outlets
Meet all job safety requirements and all applicable safety standards that pertain to essential functions; must demonstrate regular and predictable attendance; maintain required licenses and/or certifications; attend meetings or other job-related functions outside of normal working hours, as required
Perform other duties as assigned

Qualification

ZoningPlanningCode EnforcementICC CertificationsField InspectionsSupervisionCritical ThinkingDecision MakingCommunicationConflict Resolution

Required

Possession of a bachelor's degree in zoning, planning, public policy, or a related field
Over five (5) years of relevant experience in zoning, planning, inspection, or enforcement work
Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy
Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above
Skill in use of modern office equipment and software; critical thinking; judgment and decision making
Ability to learn and interpret the City's Zoning Ordinance and the Property Maintenance Code; read and interpret construction files, plans, and blueprints; conduct research and analyze information; negotiate with property owners and others; make recommendations in compliance with zoning ordinances and codes; establish and maintain effective working relationships with citizens, other employees, builders, developers, property owners, and contractors; learn and understand the required processes and procedures for land development, variance and rezoning processes and practices; gather evidence, interview individuals, recognize inconsistencies, analyze deficiencies and prepare reports on observations made during an investigation; use technical and photographic equipment for visual evidence and measurement of light/glare, and sound levels; read and interpret plans, specifications, and structural engineering drawings; effectively supervise staff by providing appropriate guidance, judgment, motivation and leadership; effectively train subordinates; provide problem solving solutions to community leaders regarding property maintenance issues; communicate effectively, both orally and in writing, with all level of employees throughout the City, and to interact effectively with City officials and the public; negotiate and use conflict resolution skills to solve problems; prepare clear, concise, and accurate reports; work nights and weekends when required, for complaint investigations or citizen meetings; walk on uneven, rough terrain to conduct zoning inspections; drive a motor vehicle to zoning inspection sites; maintain complete records and documentation of actions; use PC database management programs; demonstrate professionalism; apply management principles to solve agency problems

Preferred

ICC Certified Zoning Inspector preferred
ICC Certified Property Maintenance & Housing Inspector preferred
ICC Certified Code Enforcement Officer preferred

Benefits

Employees pay 15% of the monthly medical insurance premium through United Healthcare which includes prescription coverage.
Annually, the City will deposit 85% of your health insurance deductible amount into an HSA account in your name.
The City pays 100% of the premium for dental and vision.
The City pays 100% of the premium on a $100,000 life insurance policy for employee and $10,000 for spouse and $5,000 for child.
The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System.
New employees accrue two weeks of paid vacation every year.
Employees receive 6 prorated days of personal leave annually.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase