Perforce Software · 2 weeks ago
Principal Professional Services Engineer (Delphix)
United States
Full-time
Remote
Senior Level, Lead/Staff
$142K/yr - $170K/yr
5+ years expPerforce Software is a global leader in providing solutions for the toughest challenges faced by DevOps teams. The Principal Professional Services Engineer will design and deliver architectural blueprints for deployments, implement standard post-sales packages, and support complex client implementations while fostering customer service excellence.
Computer Software
Responsibilities
Design and deliver the Architectural Blueprint to deploy the company’s On-prem and in Cloud (AWS/GCP/Azure) in partnership with Customer Enterprise/Solution architects
Implement the Standard post-sales package for new clients: kick off, architecture review, install and config, optimize, train, document
Deliver complex (multi-month) implementations in conjunction with Customer Success
Troubleshoot performance and configuration issues for the company’s clients
Support Sales efforts as a Subject Matter Expert (SME) with a Business Perspective
Improve Services Offerings by integrating field observations and solutions into the methodology
Provide feedback regarding client and sales functional needs to Engineering as actionable enhancement requests
Align individual interests with business needs and goals
Troubleshoot difficult client issues with Engineering and Support teams
Generate White Papers for advanced software solutions
Create and enhance Training Materials
Develop scripts that leverage Perforce’s CLI/API
Foster and maintains a strong culture of customer service and responsiveness
Identify and implement changes to methods, processes, systems, and technologies to improve customer's Time to Value
Contribute to the strategic direction of the Professional Services organization through leading and participating in internal initiatives
Qualification
Required
Bachelor's degree in Computer Science, Engineering or Information Technology (IT), or related technical field and 7 years of experience as a Solution Architect, Database Administrator, or related technical role; or, in the alternative, a Master's degree in Computer Science, Engineering or Information Technology (IT), or related technical field and 5 years of experience as a Solution Architect, Database Administrator, or related technical role
3 years of experience with Cloud (AWS/GCP/Azure)
7 years of database administration experience
2 years of development experience using python or similar languages
5 years of scripting experience with any scripting language, for example, shell scripting
5 years of experience in Solution Architecture
2 years of project management experience
2 years of experience drafting White Papers
7 years of experience with SQL to access and manipulate data
Benefits
Medical
Dental
Vision
Retirement benefits
Life insurance
Wellness programs
Total time off
Other employee perks
Company
Perforce Software
The best run DevOps teams in the world choose Perforce to remove bottlenecks to speed up and deliver app experiences that move the needle.
1001-5000 employees
H1B Sponsorship
Perforce Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (6)
2022 (6)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Mark Ties
CEO
Brad Hart
Vice President of Product Management / CTO
Company data provided by crunchbase