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XCUTIVES INC. · 1 week ago

Client Relationship Specialist: Life Sciences (Clinical Services)

New Jersey, United States

Full-time

Hybrid

Senior Level, Lead/Staff

$140K/yr - $160K/yr

8+ years exp

XCUTIVES INC. is looking to add a dynamic and talented Client Relationship Specialist focusing on Life Sciences Clinical Services. This role will support the Client Partner in driving the opportunity life cycle and involves developing relationships with key executives, revenue management, and team management.

Professional ServicesRecruitingStaffing Agency

Hiring Manager

Rahul Gupta

Responsibilities

Client Management: Develop relationships with customer’ key executives like Pharmacovigilance, Regulatory Affairs, Clinical Development Functional Heads, Therapeutic Area Heads, Procurement Leadership, External Alliances team & Clinical Technology team

Explore opportunities to cross / up sell, ensure timely resolution of key escalations / concerns from customer and put in place mitigation plan

Collaboration and Networking

Planning: Forecasting and business planning, inputs for account planning, review of delivery plans and budgets

Team Management: Identify and assign appropriate roles to direct reports. Set reasonable, challenging, and clear performance goals, monitor performance and provide appropriate feedback to direct reports

Revenue Management : Drive revenue / profit growth targets. Drive pipeline targets through demand creation

Good in Key Attributes: Strategic Thinking, Customer Orientation, Communication, Leadership, Result Orientation, Business Acumen, Team Skills and Organization & Planning

Excellent communication skills (interpersonal, written, verbal)

Experienced negotiation skills, formal presentation skills

Qualification

Client Relationship ManagementClinical Development ExpertiseSales ExperienceNegotiation SkillsCommunication SkillsCustomer OrientationResult OrientationBusiness AcumenOrganization & PlanningStrategic ThinkingLeadershipTeam Skills

Required

Overall, 8 to 12 years of functional experience in clinical development function ideally in pharmacovigilance &/or regulatory affairs in Pharmaceutical Industry, IT/ITeS organization and/or global CRO

Should have at least 3 to 5 years of experience in sales or a similar role

Proven track record of retaining and growing accounts

Apply deep functional clinical domain expertise to drive pursuit sales cycle

Build client relationships as a trusted partner

Contribute on business cases, proposals and sales pursuits in the areas of Clinical Data Management, Regulatory, Medical Writing etc

Drive revenue growth and profitability working together with Subject Matter Experts/Delivery Leads

Contribute to the account leadership and practice team

13+ years total experience

7+ years in R&D or Clinical Services

3+ years in IT Sales or related program leadership experience

Deep functional understanding in the R&D areas (Clinical Operations, Regulatory, Medical Writing etc.)

Excellent communication and relationship management skills