Silentia US · 1 month ago
Regional Installation & Service Specialist – Northeast
Silentia US is a Swedish, family-owned company focused on enhancing patient privacy and clinical workflows in healthcare. They are seeking a Regional Installation & Service Specialist for the Northeast region to manage the installation, maintenance, and repair of their innovative privacy screen systems in healthcare facilities.
Hospital & Health Care
Responsibilities
Perform on-site installation of Silentia privacy screen systems
Interpret floor plans and installation drawings
Assemble, mount, level, and secure systems
Conduct final walkthroughs and handoff
Provide on-site service and repairs
Diagnose and resolve issues
Perform warranty and non-warranty service calls
Support sales with site walks and assessments
Act as technical contact for facilities teams
Coordinate deliveries and tools
Maintain inventory
Submit service and installation reports in Salesforce
Qualification
Required
3–7+ years of installation or field service experience
Experience working in a healthcare environment or equivalent setting
Ability to read floor plans, technical drawings, and installation guides
Strong mechanical aptitude
Excellent communication skills
Valid driver's license with a clean driving record
Maintain hospital vendor credentialing and access requirements
Ability to travel extensively
Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service
Preferred
Healthcare furniture or architectural systems experience
Infection control familiarity
CRM experience
Benefits
Company van provided
Tools and safety gear provided
Comprehensive health, dental, and vision insurance
Generous PTO and holiday schedule
Option to participate in 401(k) plan
Company
Silentia US
Silentia is a Swedish, family owned company founded in 1989.
Funding
Current Stage
Early StageCompany data provided by crunchbase