Connections Credit Union · 3 weeks ago
Mobile Program Manager
Pocatello, ID
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $65K/yr
1+ years expConnections Credit Union is focused on expanding access to financial services in underserved communities through a mobile unit program. The Mobile Program Manager will design, test, and scale this community access program while ensuring compliance and operational excellence.
Financial ServicesLendingNon Profit
Responsibilities
Design and refine the mobile unit’s operating strategy (locations, hours, partners, cadence)
Identify and onboard community, employer, and organizational partners
Test new approaches (hours, sites, formats), evaluate results, and adjust
Build basic reporting to track impact and guide decisions
Coordinate scheduling, events, and daily mobile unit operations
Ensure strong cash handling, security, and compliance practices
Maintain clear documentation, checklists, and handoff materials
Coordinate with marketing, branches, and leadership to execute events cleanly
Serve as the primary point of contact for community partners
Communicate regularly with the executive team on progress, challenges, and learnings
Build trust internally and externally through consistency and follow‑through
Qualification
Required
Ability to drive a U‑Haul–size vehicle year‑round, including winter conditions
Strong communication and organizational skills
Willingness to work a flexible schedule (within ~40 hours/week)
Spanish (Required)
Willingness to travel: 25% (Required)
Preferred
Bilingual Spanish
Cash handling, lending, or branch operations experience
Community outreach, program management, or partnership development experience
Associate (Preferred)
Business development: 1 year (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Company
Connections Credit Union
Connections Credit Union is a non-profit financial institution that offers loans, investment services, and financial services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Dance, MBA
Chief Financial Officer
Stephanie Tocher
Chief Lending Officer
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