BetterHelp · 3 weeks ago
Senior Director of Paid Social Growth
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. As the Senior Director of Paid Social Growth, you will own and scale a critical growth engine, managing a multi-million-dollar global paid social budget to drive efficient acquisition and long-term growth.
Health CareHealth DiagnosticsInternetMental HealthTherapeuticsWellness
Responsibilities
Own end-to-end paid social growth strategy and execution across global markets
Develop a full-funnel approach that balances CAC efficiency, incremental reach, and brand lift
Define and continuously evolve the channel roadmap, long-term forecasting, and marginal return investment strategy
Evaluate and scale new platforms, formats, and technologies to keep us at the forefront of paid social performance
Co-own creative strategy for paid social, partnering with Brand and Creative to shape briefs, concepts, and storytelling frameworks
Build a high-velocity creative iteration engine that uses data to fuel insights, hypotheses, and rapid experimentation
Lead the creation of a Paid Social Creative Lab that drives systematic testing across formats, hooks, narratives, and audiences
Translate insights into actionable creative direction that elevates both performance and brand
Architect our paid social experimentation engine, including audience, creative, and format testing frameworks
Partner with Data Science and Analytics to advance incrementality testing, MMM, and attribution methodologies
Establish learning agendas that scale institutional knowledge across markets and teams
Drive a culture of scientific rigor that uses data to answer the right questions, not just optimize metrics
Lead, mentor, and grow a high-performing team of paid social experts
Create scalable workflows, best practices, and operational excellence across planning, execution, and reporting
Collaborate with regional teams to localize strategies while maintaining global consistency
Partner directly with senior leadership to set growth targets, inform planning cycles, and unlock new strategic opportunities
Own a large-scale paid social budget with responsibility for CAC, LTV, ROI, and payback windows
Partner with VP, Growth Marketing, Finance and Accounting on pacing, forecasting, invoicing, and audits
Provide transparent, data-backed investment recommendations across planning cycles
Qualification
Required
Bachelor's or Master's degree in Marketing, Business, or a related field
10 to 15+ years of performance marketing experience with deep expertise in paid social across major platforms
Proven track record of managing large budgets and delivering against growth, CAC, and LTV goals
Experience building, leading, and mentoring high-performing teams
Exceptional collaboration skills, especially with Creative, Finance, Product, and Data Science
Fluency with marketing analytics, incrementality testing, MMM, attribution, and experimentation frameworks
Preferred
Experience in DTC, emerging markets, or subscription models is a strong plus
Passion for mental health and expanding access to care
Benefits
Remote work with regular in-person bonding experiences sponsored by the company
Competitive compensation
Holistic perks program (including free therapy, employee wellness, and more)
Excellent health, dental, and vision coverage
401k benefits with employer matching contribution
The chance to build something that changes lives – and that people love
Any piece of hardware or software that will make you happy and productive
An awesome community of co-workers
Company
BetterHelp
BetterHelp is an online counseling platform that connects its members to licensed therapists.
Funding
Current Stage
Growth StageTotal Funding
unknown2015-01-01Acquired
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