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NEOGOV · 3 weeks ago

Assistant Director of Child Support Services

Hanford, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$119K/yr - $146K/yr

4+ years exp

Kings County Child Support Services is seeking a dynamic, strategic, and collaborative leader to serve as Assistant Director of Child Support Services. This executive-level role involves overseeing day-to-day operations, advancing strategic initiatives, and driving organizational performance across child support functions to ensure the financial well-being of children and families.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Security Clearance Required

Responsibilities

Assumes management responsibility for major Child Support Services Department programs, services, and activities including the establishment, processing, and enforcement of child support obligation, legal and financial processes, and program compliance

Manages and participates in the development and implementation of goals, objectives, policies, procedures, and work standards for the Department; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change

Assists in managing and participating in the development and administration of the department’s budget; assists with the forecast of additional funds needed for staffing, equipment, and supplies; assists with monitoring and approving expenditures; assists with managing and implementing budgetary adjustments as necessary; ensures compliance with federal and state budget requirements

Selects, trains, motivates, and directs Department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; implements discipline and termination procedures; responds to staff questions and concerns

Determines equipment acquisition, training programs and procedural changes to ensure retention of qualified staff and the provision of services to the community in an effective, efficient, and economical manner

Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine County needs and requirements for contractual services; negotiates contracts and agreements and administers same after award

Assists with the oversight and monitoring of departmental performance metrics against state and federal performance measures; develops and implements strategies and processes to improve performance measures

Manages and oversees the daily functions, operations, and activities of the department’s facilities maintenance, information technology, financial, personnel, and payroll functions; collaborates with internal county departments and external vendors and contractors to complete routine work and special projects; ensures activities comply with all legal, regulatory, and county laws, mandates, policies, and procedures

Ensures departmental activities comply with all federal, state, and local laws, rules, and regulations surrounding the child support program; analyzes and interprets existing and proposed federal and state legislation, regulations, policies, procedures, and other directives to determine impact on department programs and operations; monitors and implements legal, regulatory, technology and societal changes and court decisions that may affect the work of the department

Represents the department to other County departments, elected officials, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues

Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate

Participates in and makes presentations to the Board of Supervisors and a wide variety of committees, boards, and commissions.; attends and participates in professional group meetings; stays abreast of new trends and innovations related to the child support program

Attends meetings, conferences, workshops, and training sessions; reviews publications and related material to remain current on programs, regulations, policies, procedures, and new developments related to the child support program

Directs the maintenance of working and official departmental files; prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the County administrative Officer and/or Board of Supervisors

Responds to public inquiries and complaints and assists with resolutions and alternative recommendations; serves as a spokesperson for the Department at a variety of community events, meetings, and other public relations activities

Ensures staff observe and comply with all County and mandated safety rules, regulations, and protocols

Performs related duties as assigned

Qualification

Child support program managementBudget administrationPublic administration degreePolicy implementationLeadership skillsAnalytical skillsCommunication skills

Required

Equivalent to a bachelor's degree from an accredited college or university with major coursework in public or business administration or a closely related field

Four (4) years increasingly responsible experience managing the operations and services of a comprehensive child support services program, including two (2) years in a management capacity

Possession of a valid California driver's license issued by the Department of Motor Vehicles at the time of appointment

Qualify for security clearance through a background investigation and fingerprint check, which includes a credit check

Ability to work irregular hours as necessary and travel within and outside the County

Benefits

CalPERS retirement (plan and tier placement determined at benefits selection)

Fully paid PPO health, dental, vision, and chiropractic insurance for employees and eligible dependents

Deferred Compensation Plan, with the County contributing one dollar for every three dollars contributed by the employee, up to $3,500 per year

Vacation accrual ranges from 12 to 20 days per year, based on years of service

80 hours of management leave (pro-rated upon hire date), which may be cashed out at the employee’s option

11.5 scheduled paid holidays per year, plus an additional 3.5 days when the County participates in holiday closures

10 to 12 days of accrued sick leave per year with unlimited accrual

$40,000 term life insurance

Access to the onsite Health Center Monday through Friday for employees and eligible dependents, without the need to use sick or other leave for personal appointments

Longevity pay is available after 10 and 20 years of service