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Mosaic Service Partners · 1 week ago

Regional Sales Enablement Lead

Washington, DC

Full-time

Hybrid

Senior Level

$130K/yr - $150K/yr

7+ years exp

Mosaic Service Partners is seeking a Regional Sales Enablement Lead to equip their sales organization with essential tools, training, and insights to enhance sales performance and customer experience. This role will involve designing training programs, standardizing sales processes, and collaborating with various teams to ensure sales effectiveness throughout the homeowner journey.

Customer ServiceHome DecorHome ImprovementHome Services

Responsibilities

Design and deliver onboarding programs for new sales hires (inside sales, in-home consultants, and sales managers)

Develop ongoing training focused on product knowledge, in-home selling, objection handling, financing options, and consultative selling

Conduct ride-alongs, call reviews, and field coaching to reinforce best practices

Build and maintain sales playbooks tailored to residential window and home services sales

Standardize sales processes from lead intake through contract signing

Partner with sales leadership to refine scripts, presentations, and close strategies

Manage and optimize sales enablement tools (CRM, proposal software, call tracking, learning platforms)

Ensure reps have access to up-to-date product specs, pricing guidance, competitive insights, and financing options

Collaborate with marketing to align messaging, promotions, and homeowner education materials

Track and analyze sales performance metrics (close rate, average ticket, time to close, lead conversion)

Identify skill gaps and recommend targeted training or process improvements

Support forecasting and pipeline hygiene through better sales execution

Partner with Operations to align sales promises with installation and service capabilities

Work with Marketing to ensure lead quality and messaging consistency

Serve as a feedback loop from the field to leadership on customer objections, competitor activity, and process friction

Qualification

Sales enablementSales trainingCRM systemsConsultative sellingSales performance analyticsResidential home servicesProcess optimizationField coachingObjection handlingCross-functional collaboration