CP Skin Health Group · 1 day ago
Associate Customer Development Manager - Amazon
Seattle, WA
Full-time
Hybrid
Mid Level
$80K/yr - $112K/yr
3+ years expColgate-Palmolive Company is a global consumer products company specializing in various personal care products. CP Skin Health Group is seeking an Associate Customer Development Manager to manage day-to-day operations of the Amazon business and enhance online performance through effective sales and marketing strategies.
Cosmetics
Responsibilities
Manage the day to day operations of the Amazon business and support the Amazon lead, encompassing product detail page audits, promotion management, ongoing tracking of ratings, reviews, price and availability, and the preparation of all necessary reports, trackers and business review analysis
Perform weekly digital shelf audits, managing SEO & keyword optimization to improve product search visibility
Manage customer feedback and monitor ratings and reviews sentiment to identify and flag critical issues
Drive operational health and proactively track price and availability, monitor BuyBox status, and collaborate with Supply Chain to reduce out of stock issues
Execute promotional activities via Vendor Central, owning the uploading, tracking, and ROI analysis to inform future investment strategy
Use data analytics tools to create and maintain digital shelf scorecard, reports, and trackers
Prepare materials and analysis to support Senior Manager in monthly/quarterly business reviews, ongoing internal updates, and annual planning sessions
Work closely with all cross functional partners (Marketing, Media, Finance, Supply Chain) and liaise with Amazon’s Strategic Account Representative to drive business opportunities and timely issue resolution
Monitor competitive activity and share timely insights and implications with the core digital commerce team
Qualification
Required
Bachelor's Degree
3+ years of previous work experience
Proficiency in Microsoft Office (Word, Excel) or Google Suite (Docs, Sheets, Slides)
Preferred
Comfortable with managing in a fast paced and ambiguous environment
Knowledge of Amazon Vendor Central strongly preferred
Prior Amazon experience strongly preferred
Work experience in the skincare or CPG/beauty industry
Benefits
Medical
Dental
Vision
Basic life insurance
Paid parental leave
Disability coverage
Participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements
A minimum of 15 vacation/PTO days
13 paid holidays
Paid sick leave is adjusted based on role and location in accordance with local laws.
Company
CP Skin Health Group
Starting in 2018, Colgate Palmolive acquired Filorga®, EltaMD® and PCA SKIN® brands to build a world-class global skin health organization of premium brands that are scientifically proven and professionally endorsed.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase