The Diplomat Beach Resort · 1 day ago
Senior Sales Manager - The Diplomat Beach Resort, Curio by Hilton
United States
Full-time
Remote
Mid, Senior Level
2+ years expThe Diplomat Beach Resort, Curio by Hilton is seeking a Senior Sales Manager to enhance their group and convention sales. The role involves generating leads, developing customer relationships, and maximizing revenue for the hotel through strategic sales efforts.
Hospitality
Responsibilities
Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent
Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy
Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards
Create and execute plan to shift share from your competitors
Engage in outside sales activities to uncover needs, build relationships and to win new business
Negotiate contracts and commission agreements with end-user customers and intermediaries
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed
Qualification
Required
Strong expertise in hotel group and convention sales
Proven ability to convert group leads into successful bookings
Minimum of two years of experience—or equivalent knowledge—in group sales
Familiarity in the Southeast Market in groups 301+ on peak
Strong sales, communication, and networking skills
Ability to demonstrate a deep understanding of customer needs
Disciplined approach to qualify, negotiate and secure new revenue for the hotel
Apply strong sales skills to create customer value
Demonstrate a mastery of the prospecting process
Negotiate contracts and commission agreements with end-user customers and intermediaries
Engage Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events
Maintain up to date pipeline of business opportunities
Conduct site inspections through masterful story telling with prospective and existing customers
Coordinate customer specifications via identified lead management system
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed
Preferred
Candidates with a proven skill set and strong track record may be considered for remote positions based in the Southeast (FL, GA, AL, SC, NC)
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Company
The Diplomat Beach Resort
The Diplomat Beach Resort and Conference Center, a Curio Collection by Hilton, located between Miami and Fort Lauderdale, is an iconic beachfront destination that pairs ocean and waterway views with exceptional facilities and high-touch service.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase