Omega Groep ยท 3 weeks ago
Branch Office Manager
Kaneohe, HI
Full-time
Onsite
Senior Level
5+ years expOmega World Travel is one of the largest global travel management companies, seeking an experienced Branch Office Manager to manage a US military travel office location. The role involves motivating a team, handling recruitment and training, managing budgets, and ensuring customer satisfaction.
Child CareHealth CareHospitalMedicalNon Profit
Responsibilities
Constantly motivating the travel consultant team to meet their performance standards
Handling the recruitment, selection and retention of staff as well as staff training
Communicating with travel consultants and providing encouragement, help and advice
Dealing with disciplinary matters and customer complaints
Managing budgets and maintaining statistical/financial records
Monitoring phone systems and maintaining phone priorities, as determined by call volume
Selling travel services and products
Liaison with travel partners, including airlines, hotels and car rental companies
Dealing with customer inquiries and aiming to meet their expectations
Overseeing the smooth, efficient running of the office
Qualification
Required
Strong written and verbal communication skills
Excellent customer service skills
Strong leadership and team-building skills
Knowledge of GDS systems; Sabre or Apollo required
Minimum of 5 years travel agency experience
Company
Omega Groep
Het leven is fantastisch en moeilijk tegelijk. Soms gaat het vanzelf, soms heb je een beetje hulp nodig.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase