NEOGOV · 2 weeks ago
Seasonal Camp Counselor - Youth Services
NEOGOV is a company that provides various services in the Parks & Recreation department. They are seeking a Seasonal Camp Counselor who will perform customer service duties, monitor activities of participants, and ensure a safe and engaging environment for youth during recreational activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides customer service to all participants in activities and programs at area of assignment
Processes guests with activity registration and facility rentals for programs and services in accordance with department software
Promotes all facilities, programs and services when in contact with Members and Guests
Responds to inquiries and complaints related to programs, services and special events
Distributes equipment to customers and cleans assigned areas and equipment
Opens and closes facilities according to established policies and procedures
Monitors facility activities for participant compliance with health and safety rules
Prepares accident and/or injury incident reports when required
Provides a clean, well-maintained and safe playroom area
Provides an entertaining and stimulating environment for the children
Monitors the children's activities to ensure their safety at all times
Properly cleans, disinfects and maintains the playroom areas, including all toys, equipment, play surfaces and other spaces
Maintains accurate records on all children within the playroom area.This includes having a medical form and release on each child, having children signed in and out by parents and making sure that all incidences involving the children are recorded
Provides activities and encourages play which is appropriate to the developmental levels of the children
Prepares room for party by setting out proper cake, party favors, tableware, balloons, drinks and food if needed
Assists guests in serving of food, party favors and other various tasks
Responsible for clean-up and restocking once parties are completed
Ensures a non-competitive, positive, self-image enhancing environment for each participant through the direction of non-competitive, fun, varied and well-organized activities
Directly leads activities that provides the opportunity for involvement of all children on an equal level
Exhibits enthusiasm for the activity to impart a feeling of excitement to camp participants
Follows procedures for camper check-in/check-out
Completes reports for accidents/incidents, behavioral modifications, and camp schedules
Promotes safety and proper storage of equipment, including inventory of supplies
Ensures safety of youth during transportation while on field trips
Provides and adheres to established guidelines set forth for the safety, behavior, communication, and discipline of the camp participants
Recognizes and rewards positive, improved, and outstanding behavior and/or accomplishments of camp participants
Responsible for clean-up and restocking once parties are completed
Ensures participants are using related equipment in a safe and appropriate manner
Provides participants with information on related equipment and also provides demonstrations on proper usage of equipment
Monitors games for adult sports leagues and inputs league scores online
Assists with acquiring and managing the organization of team rosters and assists league officials during games when issues arise
Qualification
Required
Must be at least 16 years old and have six (6) months customer service or public contact experience
Must pass a pre-employment drug screen, criminal background check and MVR check, if applicable
May be required to possess a valid State of Texas Driver's License
Knowledge of customer service practices and procedures
Knowledge of computers and related equipment, hardware and software
Knowledge of City policies and procedures
Knowledge of money handling practices and procedures
Skill in oral and written communications
Skill in monitoring departmental health and safety policies and procedures
Skill in resolving customer complaints and concerns
Skill in implementing departmental rule, procedures and objectives
Must possess current CPR and First Aid Certification within six months from date of employment and be able to perform CPR and/or first aid as needed
Must be able to lift up to 50 pounds as position is subject to picking up children, setting up, conducting and cleaning up program activities, etc
Must be able to lift up to 100 pounds as position is subject to handling fitness machines and equipment
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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