East Tennessee Children's Hospital · 4 weeks ago
Revenue Cycle Applications Analyst - Epic Full Time Days
United States
Full-time
Remote
Entry Level
3+ years expEast Tennessee Children's Hospital is seeking a Revenue Cycle Applications Analyst to support their IT department. The role involves working under supervision to manage customer requests, coordinate low-complexity projects, and ensure effective communication with users while optimizing and supporting the Epic IT Revenue Cycle module.
Health CareHospitalNon Profit
Responsibilities
Serves as the IT contact and resource for assigned user departments and develops understanding of their business and information requirements
Determine information needs of operational departments and presents potential solutions
Configuring, optimizing, and supporting Epic IT Revenue Cycle module
Implement system changes that are low in complexity following Change Management policies and procedures
Gains an understanding of and sensitivity to the users’ environment and information needs
Consistently demonstrates effective verbal communication skills; communicates ideas clearly and in a manner appropriate for the audience
Assists with on-going support, problem diagnosis, and problem resolution related to assigned clinical information systems
Assists with coordination of problem resolution with users, other IT personnel, and vendors
Assesses problem situations with care and considers all aspects before pursuing a solution; seeks advice from management appropriately
Ensuring system changes are thoroughly tested before placing in production; following department change management policies and procedures and monitoring results before signing off on changes made
Establishes and maintains a good rapport with users and other personnel
Demonstrates good analytical ability in evaluating existing systems
Assists user departments in user training, documentation, and development of policies and procedures related to information systems
Demonstrates proficiency in the use of assigned departmental systems as well as internal communication, and presentation
Assists with the development of training material; conducts informative training classes and one-on-one training as assigned
Demonstrates good written communication skills; writes documents and reports clearly, concisely, and grammatically correct
Gains knowledge of corporate and departmental policies and procedures, applicable regulatory agencies, and information systems security policies and procedures
Maintains end user system security in compliance with information security policies and procedures
Ensuring system access provided is appropriate for the end user role
Ensures completion of access and termination requests meet or exceed the required timelines as stated in the information system’s security policy and procedure
Conducts regular audits to ensure continued need for access by end users
Reports breaches in security to appropriate IT management in a timely manner
Qualification
Required
High School Diploma
Three years' experience in Information Technology, revenue cycle operations, or related field. Degree may be used to substitute years of work experience
Excellent oral and written communication skills
Service oriented
Able to work independently, think critically, and solve problems
Initiative-taking with ability to make routine decisions independently
Must have above average critical thinking skills
Excellent organizational, time management and customer service skills
Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications
Knowledge of Hospital Revenue Cycle, Scheduling, Registration, Patient Accounting, HIM and EDI transactions, (EX: 270/277, 837I/837P 835)
Preferred
Certification in the following Epic modules: Prelude, Cadence, Resolute HP/PB billing
Company
East Tennessee Children's Hospital
East Tennessee Children's Hospital is a comprehensive pediatric hospital providing compassionate care to children and their families.
1001-5000 employees
H1B Sponsorship
East Tennessee Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (4)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Matt C. Schaefer, MBA
President & Chief Executive Officer
Caryn Hawthorne
Vice President - Finance / CFO
Recent News
Lane Report | Kentucky Business & Economic News
2025-09-23
Morningstar.com
2025-09-17
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