Showroom Coordinator jobs in United States
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Alton Lane · 4 weeks ago

Showroom Coordinator

Alton Lane is a fast-paced company seeking a Showroom Coordinator for their Richmond, Virginia location. The role involves customer-facing and administrative responsibilities aimed at enhancing customer experience and supporting showroom operations.

E-CommerceRetail
Hiring Manager
Erik Jacyshyn
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Responsibilities

Build rapport and develop relationships with new and existing customers to create an exceptional customer experience and aid in generating future business
Assist daily sales and operational needs of the showroom and specialists through successful account and order management tasks including, but not limited to, email broadcasts, submitting orders, steaming garments, tracking and shipping orders
Provide a visually stimulating and welcoming environment for customers, while offering the team a functional workspace, ensuring the presentation of the showroom are up to company standards
Partner with our VP of Sales, Market Directors, the Customer Service/Training Director to design and construct the most effective and on-brand communication, engagement and marketing strategies for your showroom
Support and reinforce a positive showroom culture and embody company values
Be timely and provide clear, honest, and respectful communication with all customers and team members at all times

Qualification

Customer service experienceOrganizational skillsCommunication skillsRelationship buildingCritical thinkingFlexibilitySelf-awareness

Required

1-3+ years of customer service and/or administrative experience
Advanced organizational and communication skills
Passionate about people and relationship building
An eye for every. single. detail
Ability to confidently handle yourself internally with peers and externally with clients
Independent and entrepreneurial with creative, critical-thinking skills
Strong sense of self-awareness, humility, and personal responsibility in all that you do
Flexibility to adapt and a willingness to try new things
A curiosity that drives you to learn and develop yourself professionally and personally

Benefits

Flexible schedule (We are open to hiring at a full-time or part-time capacity)
Access to our luxury clothing and accessories through a generous employee discount program
Opportunity to carve out an exciting career path with a high-growth company
Direct exposure to leadership and senior management, focusing on high-level sales strategy and business development training

Company

Alton Lane

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Alton Lane is a custom menswear company offering custom tailored suits, shirts, blazers, tuxedos, overcoats, and trousers.

Funding

Current Stage
Early Stage
Total Funding
$10.72M
2018-05-03Series Unknown· $2.5M
2015-11-23Series Unknown· $7.47M
2011-10-18Debt Financing· $0.74M

Leadership Team

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Maura Pauze
Chief Product Officer
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Company data provided by crunchbase