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Ace Hardware Corporation · 2 weeks ago

Associate Inside Sales Manager

Lenexa, KS

Full-time

Onsite

Mid Level

$50K/yr - $55K/yr

Ace Retail Group (ARG) is one of the largest hardware retailers in the United States, operating over 250 neighborhood stores. They are seeking an Associate Inside Sales Manager who will focus on direct sales and sales facilitation to existing and new Commercial customers, utilizing data and partnership with store teams to drive sales growth.

HardwareRetailService Industry

Responsibilities

Direct sales: Utilizing data points to prospect (Sales history, purchase patterns, customer segmentation & etc

Store partnership and support: Fielding calls from and partnering with store team members who have uncovered sales opportunities to business customers which they need help carrying across the finish line

Using our existing customer base as a launching point for your sales efforts you will call on known customers who shop in our retail stores who do not have an outside sales rep (Business Development Manager or Account Manager) assigned to them

Your goal will be to engage these customers and create incremental sales as follows:

AISM will use our sales and customer data (BI) and reports to identify and target specific customers who represent opportunity for sales growth based on purchasing patterns, specific requests and account information

Narrowed product focus - AISM will see commonly sold products across customer types and will be able to pick out preferred products to be sold based on best margin opportunity and customer demand/need

Organic / Prospecting / data driven opportunities: Cold & warm calling prospective customers based on segmentation, purchase history, frequency, trends and seasonality

Communicate the breadth and depth of product selection and overall capabilities of our Commercial Division to prospective customers

Exercise highly consultative sales skills to connect customers to stores and their team members and vice versa

Apply general product knowledge to discuss the needs of a wide variety of commercial customer types

Fields calls company-wide from stores who need help, (i.e. stores with opportunities to sell beyond their capability). AISM follows up and filters to the right people or takes the lead and closes the sales on behalf of the store and builds out the ongoing sales solution. (e.g. Website, in-store stocking, Sales Manager involvement)

Sourcing and locating product within our stable of vendors or go outside in partnership with the Commercial Fulfillment, Sourcing and Operations Manager to order in and maintain stock of items in demand

Communicate with store staff members regarding business customer purchasing habits and frequencies

Qualification

Sales skillsRetail operations knowledgeInventory managementPC skillsCommunication skillsTeamworkNegotiation skillsConflict resolutionAttention to detail

Required

Strong verbal and written communication skills as well as being comfortable talking with internal and external customers in any setting

Understanding of retail operations, inventory management and business fundamentals

Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities

Able to foster teamwork and collaboration

Can motivate others both internal and external to perform enthusiastically

Comfortable with computers, telephones, email, various applications, technology, websites and the internet

Must have excellent attention to detail and follow up

Excellent PC skills including knowledge of Excel, Word, PowerPoint & Outlook

Ability to work independently and during flexible hours

Must be able to lift and load up to 50lbs

Company

Ace Hardware Corporation

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Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924