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Giving Home Health Care · 3 weeks ago

GHME Contracted Service Technician

Fort Collins, CO

Contract

Onsite

Entry Level

1+ years exp

Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy since 2012. The Contract HME Service Technician is responsible for the timely delivery, setup, and demonstration of home medical equipment for patients, ensuring safety and compliance with regulatory standards.

Hospital & Health Care

Responsibilities

Deliver, set up, and assemble various types of home medical and durable medical equipment (HME/DME), including hospital beds, wheelchairs, oxygen concentrators, CPAP devices, and other related equipment, at patients' homes

Install DME/HME Items in Patient homes including Grab Bars, Handheld Shower Heads, etc

Provide thorough education to patients and caregivers on the proper use, maintenance, and safety precautions for the equipment delivered

Conduct equipment checks to ensure functionality and safety prior to delivery and setup

Clean, disinfect, and perform functional checks on all medical equipment before and after delivery

Perform routine maintenance and troubleshooting of equipment, both at the patient's home and upon return

Respond to emergency and on-call requests for equipment delivery, repair, or replacement, including during nights, weekends, and holidays

Document patient interactions, including the services provided, equipment setup, patient education, and any outcomes related to care

Complete and maintain accurate documentation of all deliveries, setups, patient education, and equipment maintenance according to company procedures and regulatory requirements

Ensure compliance with company policies, manufacturer guidelines, and federal and state regulations related to HME/DME services

Report any malfunctions, repairs, or patient concerns to management and take immediate steps to resolve issues

Maintain a clean and organized delivery vehicle and ensure proper handling and storage of equipment during transport

Assist with special projects and perform other duties as assigned

Qualification

HME/DME setupEquipment troubleshootingPatient educationBrightree softwareCustomer servicePhysical abilityOn-call availabilityCommunication skillsProblem-solving

Required

High school diploma or GED required

Owns and has consistent access to a truck, van, or large SUV that will accommodate large DME items and equipment

Minimum of 1-2 years of experience in a medical equipment delivery, maintenance, or similar role is preferred

Detailed knowledge of how to set up, assemble, and troubleshoot hospital beds, wheelchairs, oxygen concentrators, CPAP supplies, and other HME/DME

Strong ability to interact compassionately and professionally with patients and caregivers, providing clear instructions and support

Ability to lift and move heavy equipment (up to 100 pounds) and work in a physically demanding environment

Must be able to work a flexible schedule, including nights, weekends, and holidays, to meet patient needs

Effective verbal and written communication skills to document deliveries, educate patients, and communicate with team members

Ability to troubleshoot equipment issues and resolve them quickly in the field

Valid driver's license and clean driving record

Preferred

Experience with Brightree (Mobile Delivery & Transport Manager)

Company

Giving Home Health Care

Giving Home Health Care is a health care coordinator and chronic care manager dedicated to advocating for and serving individuals with conditions contracted while working in nuclear energy programs for the Department of Energy.

Founded in 2012

Austin, Texas, US

201-500 employees