First Community Credit Union · 3 months ago
PART TIME TELLER
Rockford,IL,US
Full-time, Part-time
Onsite
New Grad, Entry LevelFirst Community Credit Union is seeking a Part Time Teller to provide exceptional service to its members. The role involves performing financial transactions, offering credit union products, and maintaining a strong sales culture while supporting branch operations.
BankingFinancial ServicesNon Profit
Responsibilities
Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members
Perform accurate financial transactions for members
Offer credit union products and services that fit individual member needs
Provide administrative support as needed under the supervision of the Head Teller or a member of the management team
Uphold a strong sales culture within the credit union
Live the First Community Credit Union Mission, Vision and Values within the organization and our communities
Assist in branch services and operations to serve our members
Accept share deposits and loan payments from members in person and by mail, disburse share withdrawals and perform miscellaneous cash transactions
Transfer of funds between members’ accounts
Balance cash drawer
Process payments for the sale of credit union products sold
Set up new accounts on the system and prepare necessary paperwork, as required at the branch level
Provide information concerning the credit union and members’ accounts, in accordance with credit union policy
Maintain and update mailing lists of credit union members as assigned
Assist in sending out mailings
Assist in answering the phone and routing calls to the appropriate staff member
Follow all state and federal laws and regulations
Make suggestions for improving existing products and developing new products
Adequate understanding of the credit union’s products and services to allow for effective cross selling and general discussion of those products/services with members
Hand out credit union promotional items to assist in promoting credit union special events and campaigns
Outbound calling
Maintain a clean and neat work area
Maintain a good working relationship with members, coworkers and the Board of Directors
Attend credit union functions as requested
Perform other related duties as assigned
Qualification
Required
Passionate and enthusiastic
World-class service skills
Cash handling experience
Accurate and detail oriented
Works well with others and follows directions
Outgoing personality, able to speak clearly and have the ability to ask for new business
Ability to effectively communicate with members and interpret their needs
Provide accurate and timely professional service
Willingness to learn new skill sets to advance in a career with First Community Credit Union
Typing and keyboard skills desired
Knowledge of state and federal regulations relating to credit union operations management
Availability to work weekends and extended hours, as needed
This position requires a high school education or be under a school work study program
Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act
Preferred
Ability to speak multiple languages desired
Company
First Community Credit Union
First Community Credit Union is a member-owned and not-for-profit financial cooperative organization.
Founded in 1933
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Pogorelec
VP of Lending
Recent News
2022-07-25
2022-04-29
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