Salesforce · 4 weeks ago
Renewals Manager
Indiana - Indianapolis
Full-time
Hybrid
Mid Level
$75K/yr - $101K/yrSalesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Renewals Manager is responsible for crafting strategic partnerships to secure renewals, minimizing financial attrition, and driving team success while ensuring customer satisfaction and optimizing financial outcomes.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Develop and implement win/win negotiation strategies for medium and large account contract renewals that improve contract value while protecting and enhancing customer trust
Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data-driven decisions
Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, Legal, and Sales and Revenue Operations to develop comprehensive 'win' strategies
Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure
Accurately maintain and update a rolling 120 day forecast of renewals in a territory and ensure any uncovered risk is clearly communicated in order to develop resolution strategies
Implement standard methodologies for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
Achieve financial and strategic targets for minimizing attrition, positioning favorable terms, and boosting incremental revenue via up-sells, cross-sells, and add-ons
Qualification
Required
Proven experience in a Sales, Operations, or Account Management capacity with a focus on negotiating contracts
Strong negotiation and objection-handling skills that allow for value-based contract negotiations at the CXO level
Strong process management, financial savvy, and adherence to policy
Display strong collaboration skills, including the ability to influence
Ability to react and adapt to potential rapid shifts in priorities and organizational policies
Preferred
Knowledge of salesforce.com product and platform features and capabilities
Ability to analyze data to formulate commercial recommendations
Familiar with enterprise CRM applications
Experience negotiating complex multi-year contracts
Willingness and desire to seek additional tasks or pilot projects that are useful to the department and/or organization
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
Benzinga.com
2026-01-21
2026-01-20
2026-01-20
Company data provided by crunchbase