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By The Bay Health · 2 weeks ago

Patient Care Support Services Assistant

San Francisco, California, United States

Full-time

Onsite

Entry Level

$23/hr - $33.60/hr

1+ years exp

By The Bay Health is a non-profit established in 1975, setting the standard for hospice in the U.S. The Patient Care Support Services Assistant supports the Patient Care Support Services Manager by maintaining patient records and providing administrative support in compliance with organization policies and procedures.

Health CareHome Health CareMedicalNursing and Residential Care

Responsibilities

Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner

Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors

Collects and distributes interoffice mail

Facilitates outgoing mail using the USPS mailing system

Assist PCSS Manager on special projects as requested

Qualification

Patient record managementClerical tasksEpic softwareExcel proficiencyCommunication skills

Required

High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience

Minimum of one year's experience performing clerical/administrative tasks preferably in a health care setting