TK Elevator · 1 day ago
Operations Coordinator- Service (Raleigh/Greensboro)
Raleigh, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expTK Elevator is currently seeking an experienced Operations Coordinator- Service in Raleigh/Greensboro, NC. The role involves performing administrative duties associated with processing service contracts, supporting the service sales department, and maintaining inventory and safety documentation.
B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering
Responsibilities
Reviews service contract booking packages. Includes completing customer number request forms, reviewing and completing Installed Base forms and verifying the service contract transmittal forms. Creates branch service file and mechanic file
Ensures that customer change forms are accurate and forwards to regional contract administrators. Completes service contract change requests and attaches all relevant information to existing contract
Verifies all information on new EDS sheets and updates contact information in service contracts. Searches databases, customers, Installed Base and service contracts for existing information
Runs mass escalation report. Includes exporting and formatting report into Excel and forwarding to branch manager for review. Special Price list escalations
Receives and reviews final acceptances from construction and modernization departments. Processes owner and unit changes as necessary
Prints special deck invoices and mails to customers. Prints service contract invoices upon request from customers or branch
Participates in monthly A/R conference calls with Regional Collectors. Actively pursues and follows-up on A/R items
Prepares and submits credit memos. Actively cleanses unapplied credits and submits washout requests as necessary
Assists with processing certificates of insurance for service jobs
Maintains PCard for use by branch
Supports sales efforts as needed
Performs other duties as assigned
Maintains Board Inventory and conducts annual inventory
Maintains safety SIR and uploads documents to SafeTKE
AP- hand code invoices without PO-daily report-Expected receipts report
Office Supplies/Forms
UPS-shipping and statements
Spreadsheet for cancellations to Branch Manager
Performs other duties as assigned
Qualification
Required
High school diploma or GED
Three to six months related experience and/or training in basic business administration
Preferred
One year certificate from college or technical school preferred
Some elevator repair administrative work preferred
Oracle database knowledge
Benefits
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Company
TK Elevator
TK Elevator manufactures technology-driven escalators, elevators, passenger boarding bridges, platform lifts, and automatic doors.
Founded in 1970Düsseldorf, Nordrhein-Westfalen, DEU
10001+ employees
H1B Sponsorship
TK Elevator has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (6)
2022 (8)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Alat
2025-02-24Secondary Market
2020-02-28Acquired
Leadership Team
Kevin Lavallee
President and CEO, North America and Australia
Jason Harrington
Director Advanced Manufacturing
Recent News
2025-12-11
Company data provided by crunchbase