WorkOS · 1 month ago
Developer Success Engineer
United States
Full-time
Remote
Entry, Mid Level
$135K/yr - $135K/yr
2+ years expWorkOS is a company that builds tools and services for developers to enhance authentication and enterprise readiness. The Developer Success Engineer will play a crucial role in improving the developer experience by providing guidance, troubleshooting, and integration support to developers using WorkOS's products.
Developer APIsDeveloper ToolsInformation TechnologyOperating Systems
Responsibilities
Work with our users daily via Slack, email, and Zoom
Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks
Provide technical advice to developers on best practices for integrating with our API
Act as a hard + soft skill mentor and escalation point to junior members of the team
Troubleshoot any issues that arise from the developer and diagnose any blockers
Engage customers for feedback to help shape product development
Work cross-functionally within the company
Qualification
Required
2+ years experience in a technical customer-facing support role for a developer-focused product
Exceptional verbal and written communication skills
Passion for educating and breaking down complicated concepts
Quick learner and relentlessly inquisitive
Benefits
Healthcare coverage for you and your family, including medical, dental, and vision
Parental leave
Paid-time off and fully remote working arrangements
Competitive pay
Substantial equity grants
Healthcare insurance (Medical, Dental and Vision) for you and your family
401k matching
Wellness and fitness monthly allowances
PTO + paid holidays + unlimited sick leave
Autonomy and flexibility with remote work
Company
WorkOS
WorkOS is a unified platform with modern APIs and SDKs for enterprise-ready features.
51-200 employees
H1B Sponsorship
WorkOS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$95MKey Investors
GreenoaksLachy Groom
2022-06-01Series B· $80M
2020-05-27Series A· $15M
2020-03-18Seed
Leadership Team
Michael Grinich
Founder
Recent News
2025-07-26
Daring Fireball
2025-07-22
Daring Fireball
2025-06-29
Company data provided by crunchbase