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Grammarly · 3 weeks ago

Deal Desk Analyst - MST or PST Time Zones

United States

Full-time

Remote

Mid Level

$118K/yr - $145K/yr

4+ years exp

Grammarly, Inc. is now part of Superhuman, an AI productivity platform dedicated to unlocking human potential. The Deal Desk Analyst will support and execute deal desk processes, manage complex deals, and collaborate with various teams to ensure efficient deal structuring and approvals.

Responsibilities

Conduct thorough deal reviews to evaluate deal structure, terms, discount requests, and revenue implications

Configure quotes and manage deal approvals in CPQ systems, ensuring accuracy and efficiency from submission to close

Collaborate cross-functionally with Finance, Legal, and Revenue Operations to resolve deal blockers and obtain necessary approvals

Provide guidance and recommendations to sales teams on deal structuring, pricing options, and non-standard term requests

Develop creative solutions that meet customer needs while protecting company interests

Assist in the Order Management review, ensuring the accuracy of our booked revenue

Maintain data integrity and ensure seamless information flow between Deal Desk, Finance, and other revenue systems

Support end-of-quarter activities and high-priority deals with urgency while maintaining quality and attention to detail

Identify opportunities to improve deal desk processes and workflows as the function scales to support business growth

Build strong relationships with sales teams, establishing yourself as a trusted advisor and responsive partner

Support ad-hoc projects that enhance deal desk processes and improve the operational efficiency of our sellers

Qualification

Deal Desk experienceB2B SaaS metricsCPQ tools proficiencySalesforce experienceQuote-to-cash processesAnalytical problem-solvingManage tasksCommunication skillsAttention to detailInterpersonal skills

Required

4-5 years of experience in Deal Desk in a high-growth SaaS environment

Comfortable with B2B SaaS metrics, particularly with details like TCV, ACV, and ARR

Strong understanding of B2B quote-to-cash processes and general deal segmentation strategies

Proficient with CPQ tools, Dealhub is a plus

Salesforce experience required: understands Salesforce objects at a high level, can build reports and dashboards to understand business trends

Able to structure deals and manage dealflow effectively with varying constructs (currency, term length, deal type)

Strong attention to detail and ability to manage multiple tasks simultaneously

Analytical problem-solver comfortable with ambiguity at times

Based in MST or PST time zones

Strong written and verbal communication skills with varying levels within Sales and CS. Is able to effectively communicate in a virtual environment. Excellent interpersonal skills

Bachelor's degree in Business Administration, Finance, or a related field

Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments