U.S. Venture, Inc. · 1 month ago
Collections Specialist
Appleton, WI
Full-time
Onsite
New Grad, Entry Level
0+ years expU.S. Venture, Inc. is seeking a Collections Specialist I responsible for managing and collecting outstanding accounts receivable from customers. This entry-level position involves contacting customers to ensure timely payments and resolving any billing issues.
AutomotiveEnergyRenewable EnergyService Industry
No H1B
Responsibilities
Contact customers via phone, email, or mail to collect outstanding payments
Maintain accurate records of all collection activities
Assess and resolve billing issues and disputes in a timely manner
Provide excellent customer service to customers
Collaborate with the finance team to reconcile accounts
Utilize problem solving skills to resolve customer questions and concerns
Work in a fast-paced environment to answer high volume of inbound calls
Serve as a liaison between internal stakeholders addressing inquiries and resolving issues
Use sound judgement when making decisions and thinking through various scenarios
Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally
Support corporate efforts for safety, government compliance, and all other company policies & procedures
Perform other related duties as required and assigned
Qualification
Required
Must be at least 18 years of age with a HS Diploma/GED
0-1 years of related customer/collections service experience
An effective communicator who understands the importance of listening and being empathetic
Strong attention to detail and deadlines
Proficient use of multiple software programs such as Excel, PowerPoint, Word, and related order management systems
Utilize out of the box thinking to problem solve with customers under diverse situations
Ability to read and interrupt financial data (customer, pricing, availability, etc.)
Ability to work and grow in a fast-paced environment
Company
U.S. Venture, Inc.
U.S. Venture, Inc. is a Energy Industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Schmidt
CEO and President
Jay Walters MBA, CPA, CMA
Vice President & Chief Financial Officer
Recent News
National Organization on Disability
2025-10-03
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