Vallarta Supermarkets · 3 weeks ago
Shelf Edge Manager
Santa Clarita, CA
Full-time
Hybrid
New Grad, Entry, Mid Level
$89K/yr - $102K/yr
0+ years expVallarta Supermarkets is a retail company seeking a Shelf Edge Manager responsible for overseeing the daily operations of the shelf edge department. The role involves maintaining pricing integrity, ensuring compliance with regulations, and leading a team to provide exceptional customer service.
Consumer GoodsFood and BeverageGrocery
Hiring Manager
Claudia Sepulveda
Responsibilities
Responsible for ensuring sound execution of all shelf-edge programs
Ensure timely updates and changes to shelf tags and signage in all departments. Including weekly changes due to advertisements and promotions
Order and create shelf tags as needed to maintain pricing integrity
Verify that all displayed items are accurately priced and labeled in accordance with company and regulatory standards. Investigate and resolve pricing discrepancies
Ensure compliance with Country-of-Origin Labeling (COOL) guidelines
Maintain WIC identification labeling throughout the store
Ensure all promotional and sale price changes are reflected in shelf tags and signage. Engage with other departments as needed
Ensure all Marketing Material is properly posted, and order material as needed
Ensure all sellable items are scanning correctly at POS. Work closely with front-end department as needed
Utilize handheld devices and printers
Conduct scale reconfiguration for all departments
Manage pricing program in different systems to ensure we have the right price in our systems and in the printed tags
Handle invoice processing, including credit requests, and follow up on outstanding credits
Log and address receiver errors daily
Lead by example, greet all customers and team members while adhering to Vallarta’s Nuestra CASA pledge to deliver extraordinary customer service every time
Responsible for ensuring extraordinary customer service by modeling Vallarta’s core values: customer service, commitment, integrity, respect, humility, and teamwork
Ensure all team members provide exceptional service, assisting customers
Supervise and train all shelf edge department personnel to ensure efficient operations
Delegate tasks and provide leadership to team members, promoting company policies and safety procedures
Conduct annual performance evaluations for shelf-edge team members
Develop and manage team member schedules in alignment with budget guidelines
Promote teamwork and ensure team members maintain professionalism and customer service standards
Execute cycle counts of inventory
Ensure team members follow processes and best practices to maintain perpetual inventory accuracy. Take corrective action as needed
Collaborate with other departments to provide guidance and training on the processes related to inventory accuracy and orders review
Perform Planogram audits to ensure product placement in store reflects their position in the planogram. Work in coordination with other departments as needed
Communicate planogram changes to other departments and coordinate communication between store, regional leadership and corporate offices
Assist team members of other departments when working with Production Planning System as needed
Conduct weekly expiration date audits of sellable products
Ensure team members follow company safety policies and report unsafe conditions immediately
Enforce store policies, including team member break compliance
Address and report team member injuries or complaints promptly
Maintain a respectable and professional work environment, promoting company values
Attend meetings and training sessions as required
Qualification
Required
Minimum of 6 months' experience in a supermarket/retail environment
Basic understanding of Spanish language; reading, writing, and speaking
Friendly, courteous, and customer-oriented personality, with a passion for providing positive experience for internal and external customers
Strong organizational skills and ability to multitask in a fast-paced environment
Intermediate experience in the use of Microsoft Word, Outlook, and Excel
Ability to perform basic math calculations related to pricing and inventory
Strong leadership and communication skills to inspire, coach, and train team members at all levels
Effective verbal and written communication skills
Leadership skills with the ability to delegate and train team members effectively
Preferred
Prior supervisory experience preferred
Company
Vallarta Supermarkets
Vallarta Supermarkets is a grocery store that sells meat products.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David H.
Chief Operating Officer
Tina Notis
Director of GM|HBC|CANDY|COOKIES|CHIPS Procurement
Recent News
San Bernardino Sun
2025-12-29
2025-11-19
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