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Metropolitan Transportation Authority · 2 weeks ago

Train Service Supervisor, S.P.E.E.D. Unit (Subway Performance Evaluation, Education, and Development)

Brooklyn, NY

Full-time

Onsite

Entry, Mid Level

1+ years exp

The Metropolitan Transportation Authority is seeking motivated supervisors for their Subway Performance Evaluation, Education, and Development Unit. This role involves performing Quality Assurance functions, supervising test trains, and educating employees on safety and performance topics to improve subway efficiency.

Transportation/Trucking/Railroad

Responsibilities

Supervise and conduct test trains throughout the entire subway system

Evaluate & educate employees on operations topics related to system performance as well as optimal operation

Maintain Train Operator qualification on all revenue equipment and on all portions of the transit system

Compile data and report on topics related to system performance, integration, and human factors

Use relational databases and other analytical tools to record and analyze data related to system performance and unit activities

Perform trend analyses as well as various administrative and program development functions

Qualification

Train Service Supervisor experienceNYCT rulesTrain handling skillsRadar Gun usageMS Office proficiencyHEEPSTARSITRACDRAWEngage workforceProgram resourcesCommunication skills

Required

Candidates must have a High School Diploma or equivalency

Candidates must have a minimum of one (1) year in the title of Train Service Supervisor

Preferred

Extensive knowledge of NYCT operating rules, policies and procedures

Excellent communication skills, both written and verbal

Superior and demonstrable train handling skills, including the ability to maintain a precise speed on all revenue equipment for extended distances

Qualification and/or extensive familiarity with the duties of Train Movement personnel

Radar Gun usage and qualification

Proficiency with MS Office and experience with online reporting and analytical tools

Experience with HEEP, STARS, ITRAC, DRAW and their respective applications

Ability to engage workforce on sensitive and commonly misunderstood topics with the goal of creating consensus performance

Familiarity with available resources for program requirements and development

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees