Bellwether Technology Corporation ยท 2 weeks ago
Deployment Specialist
Bellwether Technology Corporation is an established IT Managed Service Provider located in the New Orleans area. They are seeking a proactive, customer-focused Deployment Specialist to provide onsite support, troubleshoot technical issues, and manage deployments for client operations.
Information Technology & Services
Responsibilities
Troubleshoot and resolve desktop/laptop setups, peripheral maintenance, networked printer configurations, line-of-business software problems, and general printer repairs
Manage deployments for enterprise-level workstations and tablets
Create and track service tickets, escalating as needed to teammates, vendors, or 3rd-party support providers
Collaborate with users to clarify issues, set expectations, and deliver exceptional service
Report client or quality concerns to management for continuous improvement
Perform Active Directory user management and collaborate with teammates to meet service delivery goals
Take on additional responsibilities as assigned
Qualification
Required
Minimum 1 year in a technical support or IT help desk role (internship/volunteer work accepted)
Working knowledge of Microsoft Windows desktop OS and Microsoft Office Suite
Strong written and verbal communication skills
Valid driver's license, reliable transportation, and willingness to travel to client sites within the region
Ability to lift and transport IT equipment (up to 50 lbs.) and work in varied physical settings
Team-oriented mindset and ability to prioritize tasks effectively
Preferred
Completion of some college coursework in IT, computer science, or a related field (degree preferred)
Benefits
Competitive salary and performance-based bonuses
Medical, dental, and vision insurance
401(k) plan with company match
Paid vacation, sick leave, and holidays
Certification and mileage reimbursement
Professional development opportunities and company-sponsored events
Friendly, business-casual work environment