Mortgage Support Agent - Temporary jobs in United States
cer-icon
Apply on Employer Site
company-logo

Tinker Federal Credit Union · 3 weeks ago

Mortgage Support Agent - Temporary

position4140 I-40, Oklahoma City, OK 73108, USA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Tinker Federal Credit Union is the largest and best credit union in Oklahoma, currently seeking a Mortgage Support Agent - Temporary. This role involves assisting members with mortgage-related inquiries and providing support in the Real Estate Lending department.

BankingFinanceFinancial ServicesLendingNon Profit
check
Comp. & Benefits

Responsibilities

Assist members primarily through inbound telephone calls, providing support to those seeking information from the Real Estate Lending (REL) department
Handle a wide range of mortgage-related inquiries, including purchase programs, product options, interest rates, pre-loan applications, payment questions, and general customer support
Apply basic knowledge of industry regulations and current trends to ensure accurate and effective assistance
Enables members to successfully utilize TFCU’s REL services and work toward their financial goals

Qualification

Mortgage industry experienceNMLS registrationEncompass SoftwareMortgage typesAdaptability to phone systemBasic office equipment useCommunication skills

Required

A high school diploma or equivalent is required
Incumbent Bonding REQUIRED by TFCU's chosen authority
NMLS, SAFE Act registration required
Abilities to obtain and apply knowledge of TFCU's policies and procedures, products and services
Ability to quote rates for all loan types including home equities
Working knowledge of different types of mortgage types
Strong written and verbal communication skills
Familiarity with Encompass Software
Ability to adapt to the TFCU phone system and how to correctly utilize it
Ability to use and maintain basic, fundamental office equipment

Preferred

At least one year of recent experience in the mortgage industry

Benefits

Competitive pay
Robust benefits package
Professional development and growth through training and continued education

Company

Tinker Federal Credit Union

twittertwittertwitter
company-logo
Tinker Federal Credit Union is a credit union that offers lending, banking, and financial services.
dateFounded in 1946
location
Oklahoma City, Oklahoma, USA
people-size501-1000 employees
web-link
https://www.tinkerfcu.org

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-09-27Grant

Leadership Team

leader-logo
Nancy Ward
Executive Vice President, Chief Administrative Officer
linkedin
leader-logo
Cindy Jamison, SHRM-SCP
EVP, Chief People Officer
linkedin

Recent News

The Journal Record
OKC Black Chamber of Commerce to host free finance workshops
2025-11-28
The Journal Record
Tinker Federal Credit Union offers financial relief during government shutdown
2025-11-05
The Journal Record
Brothers Osborne headline CU in the Park at Scissortail
2025-08-17
Company data provided by crunchbase