Sutro Biopharma, Inc. · 3 weeks ago
IT Infrastructure Services Specialist
South San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$103K/yr - $133K/yr
5+ years expSutro Biopharma, Inc. is advancing a next-generation antibody-drug conjugate platform designed to deliver meaningful breakthroughs for cancer patients. They are seeking an IT Infrastructure Services Specialist to ensure the reliability, security, and performance of enterprise and laboratory computing environments, focusing on endpoint support and collaboration with various teams.
BiotechnologyInformation TechnologyMedical
Responsibilities
Independently resolve moderate to advanced endpoint issues, including OS-level troubleshooting, application conflicts, hardware failures, driver issues, and peripheral integration
Act as the primary point of contact for complex desktop and lab computer incidents, escalating to IT support staff with troubleshooting strategies and root-cause analysis
Develop, refine, and document standardized workstation builds, deployment, and support procedures for Windows and macOS systems
Support installation, configuration, and maintenance of specialized research, analytics, and productivity software across PC and Mac platforms
Administer and support core services that enable endpoint computing, including File Services, Active Directory, Entra ID, Power Automate, Office365, Microsoft Exchange Online and Google Cloud Platform
Manage patching, OS updates, endpoint security, and configuration standards for enterprise and lab workstations
Operate and maintain endpoint management and protection platforms such as Workspace One, Microsoft Intune, Barracuda Backups, OneDrive, and Varonis
Monitor endpoint health and security posture using tools such as Microsoft Defender and Darktrace, responding to issues and improving baseline configurations
Lead endpoint-focused initiatives such as workstation refresh programs, lab computer deployments, OS migrations, and application rollouts
Partner with Research, Tech Ops, Finance, and the IT team to deliver practical, supportable computing solutions
Coordinate with management and external vendors on projects that impact end-user and lab computing environments
Support SOX-related controls by implementing consistent endpoint standards, improving documentation, and assisting with audits and remediation activities
Create and maintain technical documentation, SOPs, and system inventories related to endpoint and user-facing infrastructure
Assist with the ongoing improvement of identity and access management practices, including SSO and MFA, as they relate to workstation and application access
Qualification
Required
5–8 years of progressive IT experience with a strong emphasis on endpoint support, desktop engineering, or end-user computing in a professional environment
Bachelor's degree in Computer Science or equivalent hands-on experience
Strong troubleshooting skills across Windows and macOS operating systems in mixed environments
Hands-on experience managing and supporting endpoints using tools such as Workspace One, Microsoft Intune, and Group Policies
Practical working knowledge of Active Directory, Entra ID, and hybrid identity environments
Comfortable supporting both PC (~75%) and Mac (~25%) systems, including hardware, peripherals, and OS-level issues
Solid understanding of networking fundamentals (TCP/IP, VLAN, VPN) as they relate to endpoint connectivity and remote access
Hands-on, service-oriented technologist who enjoys solving real-world computing problems
Strong communication skills and the ability to translate technical issues for non-technical users
Organized, detail-oriented, and comfortable operating in a fast-paced, on-site and remote environment
Familiarity with wearing PPE in lab spaces and able to lift computer equipment weighing up to 40 lbs
Preferred
Life Sciences experience preferred
Relevant certifications (Microsoft, Azure, Google Cloud Platform, endpoint management, or security-focused) are a plus but not required
Company
Sutro Biopharma, Inc.
Sutro Biopharma, Inc., is relentlessly focused on the discovery and development of precisely designed cancer therapeutics to transform what science can do for patients.
201-500 employees
H1B Sponsorship
Sutro Biopharma, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$636.61MKey Investors
Blackstone Life SciencesSkyline VenturesSV Health Investors
2024-04-02Post Ipo Equity· $75M
2023-06-26Post Ipo Debt· $140M
2020-12-14Post Ipo Equity· $144.9M
Leadership Team
Henry Heinsohn
VP Process Development
Barbara Leyman
Chief Business Officer
Recent News
2026-01-07
Canada NewsWire
2025-12-19
2025-12-17
Company data provided by crunchbase