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xAI · 3 weeks ago

Sales Operations - CRM Administrator

Palo Alto, CA

Full-time

Onsite

Mid, Senior Level

$140K/yr - $200K/yr

4+ years exp

xAI is a company focused on creating AI systems to aid humanity in its pursuit of knowledge. They are seeking a Sales Operations - CRM Administrator to manage Salesforce Sales Cloud and optimize revenue processes, ensuring operational efficiency and data integrity across sales, marketing, and customer success.

Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning

Growth Opportunities

Responsibilities

Design, implement, and optimize end-to-end revenue processes across sales, marketing, and customer success to drive predictable revenue growth and operational efficiency

Serve as Salesforce Sales Cloud expert and system owner, managing configuration, customization, and administration for 1,000+ users including objects, flows, automation, validation rules, and security settings

Manage and optimize the complete sales technology stack and integrations, ensuring seamless data flow, system reliability, and alignment with business objectives

Partner with GTM leadership to translate business requirements into scalable technical solutions and process improvements that enhance sales productivity

Build and maintain revenue analytics framework including dashboards, reports, and forecasting models that provide actionable insights to executive leadership

Drive data quality, governance, and integrity initiatives across all revenue systems, conducting regular audits and implementing standards

Lead cross-functional projects to streamline workflows, eliminate bottlenecks, and optimize the customer lifecycle from lead to renewal

Analyze sales performance metrics, identify trends, and provide data-driven recommendations to improve win rates, sales cycle length, and forecast accuracy

Manage CPQ and quote-to-cash lifecycle, ensuring accurate pricing, streamlined approvals, and compliance while maintaining seamless handoffs from sales to finance

Design, build, and maintain territory and account assignment frameworks to optimize coverage, balance workload, and support equitable quota attainment

Design and implement training programs and documentation to maximize platform adoption and enable teams on new processes and tools

Collaborate with finance, marketing, and customer success to ensure alignment on KPIs, reporting standards, and revenue recognition

Stay current on industry trends, Salesforce releases, and emerging technologies to continuously improve revenue operations capabilities

Qualification

Salesforce Administrator certificationSales Cloud expertiseRevenue Operations experienceData management skillsSales technology stack managementProject management skillsStakeholder managementAnalytical mindsetChange management principlesCommunication skills

Required

4-6 years of experience in Revenue Operations, Sales Operations, or related GTM operations roles, preferably in high-growth tech companies

Salesforce Administrator certification (ADM 201) with expert-level proficiency in Sales Cloud configuration and administration

Proven track record supporting large-scale Salesforce implementations (500+ users) with complex integration requirements

Strong analytical and data management skills with experience building reports, dashboards, and revenue forecasting models

Demonstrated ability to translate business requirements into technical solutions and process improvements

Experience managing and optimizing sales technology stacks and integrations (CRM, marketing automation, sales enablement tools)

Strategic mindset with ability to balance tactical execution with long-term operational planning

Excellent project management skills with experience leading cross-functional initiatives

Strong communication and stakeholder management abilities, comfortable presenting to executives and collaborating with technical and non-technical teams