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Nourishing Hope · 2 weeks ago

Warehouse Operations Coordinator

Chicago, Illinois, United States

Full-time

Onsite

New Grad, Entry Level

$20.20/hr - $20.20/hr

Nourishing Hope is a dynamic Chicago nonprofit providing food and social services for anyone in need. The Warehouse Operations Coordinator supports the Warehouse Operations Manager and is responsible for the day-to-day operations of running a food pantry warehouse, including supervising volunteers, managing food donations, and maintaining inventory.

Individual & Family Services

Responsibilities

Lead shifts of volunteers, which includes teaching them to sort through incoming food donations, to build and wrap pallets, to pack boxes, and to organize the warehouses

Manage deliveries of food going out to other locations; ensure that the correct food is sent in accordance with truck schedules

Act as an ambassador to incoming individual volunteers and groups, educating them about the mission and functions of Nourishing Hope and giving tours

Supports or facilitates training for volunteers and staff as needed to ensure consistent warehouse standards and procedures

Operate a forklift, pallet stacker, and pallet jacks; safely move pallets of food around the warehouses and in/out of trucks/vans

Assist the Warehouse Operations Manager in maintaining an inventory of the warehouse and entering inventory into spreadsheets

Learn, adhere to, and teach Nourishing Hope standards for food safety and quality

Receive and record donations from vendors and from individual donors

Assist in maintaining the warehouses: report or correct safety hazards and help with day-to-day facility needs. This can include duties such as helping with trash removal, general cleaning, and occasional snow shoveling

Communicate needs, issues, and schedules with the Warehouse Operations Manager as well as with other Nourishing Hope staff

Work with the Warehouse Operations Manager and other team members to maintain and improve food flow systems and inventory

May occasionally drive a pantry van between internal sites

Qualification

Forklift operationVolunteer supervisionLogistics managementGoogle SheetsFood safety knowledgeFood securityCommunication skillsOrganizational skillsProblem-solving skillsTime-management skills

Required

High school diploma or GED required; higher education is a plus

Ability to lift up to 50 pounds frequently, and up to 100 pounds occasionally

Experience operating a forklift

Experience training or supervising other people. Ability to lead groups of people working on multiple tasks

Excellent verbal and written communication skills

Logistical, organizational, time-management, and problem-solving skill

Ability to efficiently and effectively handle shifting and multiple priorities

Solid computer skills including a working knowledge of Google Sheets

Previous experience managing logistics, working in a warehouse, or working with food is a plus

An understanding of, and belief in, the importance of food security for everyone

Preferred

Valid driver's license, clean driving record and the ability to operate a motor vehicle (cargo van or passenger van)

Experience operating pallet stackers or pallet jacks or willingness to learn

Benefits

Health, dental, and vision insurance coverage

Employer-paid life and disability insurance

401(k) retirement plan with employer contribution

Generous paid time off

Paid birthday holiday

Parental leave

Language pay (Spanish, Russian, Polish)

$250 employee referral bonus

Free subscription to mental wellness app

Company

Nourishing Hope

For more than 50 years, Nourishing Hope (formerly Lakeview Pantry) has served as an invaluable resource in Chicago, ensuring our low-income neighbors have enough to eat and have access to critical, and sometimes lifesaving, social services.

Founded in 1970