Dine Brands Global · 1 month ago
IT Support Technician (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$23/hr - $23/hrDine Brands Global, Inc. is one of the largest full-service restaurant companies in the world, franchising well-known brands such as Applebee's and IHOP. The IT Support Technician role involves providing technical support to diagnose and resolve issues related to telecommunications, network, hardware, and software for restaurant managers and franchise IT staff.
Food and BeverageConsumer GoodsMarketingConsumerFranchiseRestaurants
Hiring Manager
Ashley Malone
Responsibilities
Use a ticketing system to log and monitor tickets
Monitor problem management software and support systems for current outages and pending solutions
Work with end –users and solution partners to resolve issues
Monitor and complete projects tickets for restaurants, according to deadlines set by project teams
Follow company policies, uphold professional standards and perform all work in a manner of respect to others
Qualification
Required
Experience and good judgment to plan and accomplish goals while performing a variety of complicated tasks in a fast-paced work environment
Excellent communications and interpersonal skills
Ability to work in a team environment; highly self-motivated
Ability to learn new technologies quickly
Provides help desk functions for common PC and peripheral set up, maintenance and repair problems. Independently research and resolve technical problems
In-depth understanding of Windows 10, Windows 11, Server 2019/2022 and desktop applications such as Microsoft Office
Knowledge of Active Directory, DNS, DHCP, WINS and TCP/IP
Associate degree or higher in the field of computers related to end-user support, desktop systems, operations systems and/or network Management
Preferred
A+ Certification, a plus
Six Sigma, Project Management and /or other computer related certifications, a plus
Company
Dine Brands Global
Dine Brands Global is a food and beverage company that owns and operates restaurants under two brands.
Founded in 2008
501-1000 employees
H1B Sponsorship
Dine Brands Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (2)
2022 (2)
2021 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.1B2025-06-05Post Ipo Debt· $600M
2023-04-17Post Ipo Debt· $500M
1991-07-26IPO
Leadership Team
Josh Clorfeine
Associate General Counsel
Recent News
Food Business News
2025-12-17
Company data provided by crunchbase