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PromptCare · 5 days ago

Inside Sales Account Manager

Lenexa, KS

Full-time

Onsite

Mid Level

PromptCare is seeking an experienced and motivated Inside Sales Account Manager to join our team. The role involves creating long-term relationships with customers and managing a portfolio of clients to deliver exceptional service and drive sales growth.

Health CareHome Health CareInsuranceMedicalPharmaceuticalTherapeutics

Responsibilities

Cultivate day to day relationships with assigned key referral sources, manage the referral process by acting as a liaison between the field and the inside operations teams, facilitate reports and provide status updates in a timely manner

Serve as the lead point of contact for all customer account management matters

Build and maintain strong, long-lasting relationships with those involved in the referral process

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status as identified

Collaborate with sales team to identify and grow opportunities within territory

Responds to client complaints/problems in a timely manner and to the client’s satisfaction by assisting with challenging client requests or issue escalations as needed

Maintains compliance to all applicable laws, regulations and SOPs at all times

Supports EVP, Sales in assigned task, including working with sales managers to organize weekly and monthly sales leadership information

Supports EVP with sales enablement and support functions