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Cliff Drysdale Tennis · 2 weeks ago

Experience Travel Operations Coordinator (PT)

Key Biscayne, FL

Part-time

Onsite

New Grad, Entry Level

Cliff Drysdale Tennis and Peter Burwash International is seeking a part-time Experience Travel Operations Coordinator. This role supports the Experience Sales Team by managing operational logistics and administrative coordination for events and experiences, ensuring smooth execution and effective communication.

HospitalityLifestyleReal EstateSports

Responsibilities

Support the entire Travel & Experience Sales department with operational logistics and administrative coordination

Provide administrative support to the VP of Travel & Experiences, focused on non-strategic and execution tasks

Coordinate staff travel logistics, including airfare, ground transportation, and car rentals

Schedule staff meetings and prepare or organize meeting materials as needed

Collect, organize, and track staff expense reports

Submit payroll requests for camp and event staff

Manage event registrations and provide general monitoring and oversight

Direct event-specific or detailed guest questions to the appropriate event lead

Coordinate on-site and pre-event logistics, including grocery orders, goody bags, trophies, and other event-related supplies

Assist with maintaining and updating the Team Captain database

Support custom camp and event confirmation communications

Prepare, compile, and update confirmation PDFs and related documentation

Assist with developing and maintaining confirmation templates

Assist with expense report tracking and reconciliation

Enter invoiced amounts into estimated room reports for easy comparison and tracking

Support with leads and opportunities within SalesForce

Supporting with website content as needed related to events, camps, and experiences

Submit and manage internal marketing requests

Support marketing efforts related to confirmations, templates, and event materials

Qualification

Event operationsTravel coordinationOrganizational skillsCommunication skillsDatabase managementSpreadsheet proficiencyAdministrative supportPositive attitudeFlexibility

Required

A collaborative team player who brings positive energy, flexibility, and a solutions-oriented attitude to supporting teammates and guests

Strong organizational skills with exceptional attention to detail

Ability to manage multiple tasks and deadlines independently

Excellent written and verbal communication skills

Comfortable working with databases, spreadsheets, and document management

Professional, service-oriented mindset aligned with delivering high-quality guest experiences

Preferred

Experience with event operations, travel coordination, or administrative support

Company

Cliff Drysdale Tennis

Cliff Drysdale Tennis, a division of Troon®, specializes in tennis program development, daily tennis operations and tennis management for resorts, hotels and private tennis clubs; design and construction consultation for companies interested in building world-class tennis facilities and unrivaled tennis educational programs, clinics and retreats.

Founded in 2001