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Covenant House New Jersey · 3 weeks ago

Director of Development Operations

Newark, NJ

Full-time

Hybrid

Lead/Staff, Director/Executive

$100K/yr - $100K/yr

5+ years exp

Covenant House New Jersey is dedicated to serving young people and survivors of human trafficking. They are seeking a Director of Development Operations to create and maintain an effective development backoffice infrastructure aimed at optimizing fundraising processes and increasing revenue.

CharityHealth CareNon Profit

Responsibilities

Leads moves management and develops and manages the internal systems of prospect identification, cultivation, solicitation, and stewardship for individuals and institutions, with a strong emphasis on major gifts prospect management, including but not limited to, portfolio management and tracking of proposals and goals

Ensures effective donor stewardship and supports donor stewardship program to ensure effective implementation and execution of the systems, processes, and workflows to effectively steward donors across all areas of giving

Strategizes donor engagement for Corporations and donors. Participates with frontline fundraisers in cultivation team discussions to strategize moves management at the donor level

Manages the Salesforce CRM system by overseeing the data entry, reporting, and data hygiene, and by fostering collaboration with internal constituents such as Finance and frontline fundraisers

Power user for other development systems like Donor Drive, Campaign Monitor, Simple Text and similar tools

Oversees policies and procedures. Creates and maintains standard operating procedures that promote that drive effective donor stewardship, moves management, data analytics and data integrity. Takes proactive leadership in making system recommendations that promote efficient flow of donor information to appropriate users

Leads analytics and learning for Corporations and donors. Consults with Development staff to track, analyze, and report on fundraising progress, donor trends, and overall fundraising landscape

Supports budgeting process. Collaborates with the CFO, Chief Development Officer and Senior Development Directors in the creation and tracking of the department's revenue and expense budget and reforecast

Supports Events As needed, attends and supports donor receptions, sleepouts and special events, which may be conducted outside the employee's normal work schedule

Coordinates and facilitates meetings for the Development departments-Sets agenda with leadership, invites participants, takes notes and records follow-ups and next steps

Attend professional development training as assigned

All other duties as assigned by the Chief Development Officer

Qualification

Salesforce CRMMoves managementProject managementData analyticsTeam collaborationSocial change commitmentStrategic thinkingWork ethicInnovative spirit

Required

Profound and demonstrated commitment to social change and an unmistakable passion for our mission

Bachelor's degree

Minimum of five years experience in Development with a primary focus on operational infrastructure and experience supervising staff and convening collaborative teams

Minimum of two years as a Salesforce power user and/or administrator

A demonstrated knowledge of moves management

Drive and sophistication, excited by the opportunity to help shape the future of the fundraising department and the organization as a whole

A team-orientation and strong work ethic, essential for this demanding environment that continually strives for excellence

Strategic thinking, with a broad awareness of the business objectives of Covenant House and the organization's key audiences and products

Deep and proven commitment and ability to build and nurture team and community

Strong, demonstrated project management skills

Insatiable curiosity combined with an innovative and intensely collaborative spirit

Valid driver's license with an insurable record