CosmoProf Beauty · 4 weeks ago
VP SALLY STORES
Plano, TX, United States
Full-time
Hybrid
Director/Executive
10+ years expCosmoProf Beauty is a leader in professional beauty supplies and is seeking a VP for Sally Stores. The role involves developing and executing strategic plans to achieve revenue targets, leading field leaders, and ensuring exceptional customer experiences across multiple store locations.
Responsibilities
Deliver annual topline and bottom-line financial goals
Participate in the development, execution, and delivery of the Annual Operating Plan (AOP)
Lead, influence, empower, and coach your Sr/Region Directors to strategically improve the financial growth and development of the zone
Provide feedback and insight to help shape operating direction and priorities for the retail and support center operations team
Takes a holistic business approach when building plans to gain a full understanding of implications on revenue, operating metrics, gross margin, and customer retention
Lead with a customer centric focus to create a consist experience across the zone and continually improve NPS
Ensure implementation and execution of all communications, programs, initiatives, new product launches, and updated operational standards
Collaborate on talent efforts to build high performing teams
Establish clear development paths for each of your team members and maintain a strategic succession plan based on associate growth and Company success
Develop effective, collaborative, and productive partnerships with peer VP, Group Vice President, Stores and Field Leadership Team, and cross functional partners
Ensure the in-store customer experience exceeds expectation by leveraging all selling and educational tools across the fleet of stores
Utilize the execution model to ensure customer experience consistency across the zone
Stay abreast of the competitive landscape and share global and regional information that could help influence the company plans
Work cross-functionally with all Support Center areas with a focus on merchandising, marketing, and customer insights to build a consistent brand experience
Serve as an expert resource to the Support Center on operational execution and analytics as it pertains to the store organization
Provide insight and a field perspective to support Real Estate decisions
Communicate the vision, mission and objectives of the executive team clearly and effectively to inspire your team to accomplish the Company’s goals
Create and execute an Associate Engagement Strategy to respond to feedback, help retain talent, and build an engaged workforce
Visit stores to provide ongoing and hands-on coaching, development, and mentorship to your teams with a focus on investing in field leaders
Perform and thrive in a performance-driven, fast-paced environment, meet target performance goals, and quickly adapt and adjust priorities as circumstances dictate
Uses company execution tools to drive constancy across the zone
Exercise discretion, discernment, tact and subtly in handling highly confidential information
Qualification
Required
Bachelor's Degree
10+ years' experience managing and/or directing large multi-unit, geographically disbursed store-based operations
Specialty store expert in operations, customer engagement, communication and education
Experience in 'best of class' retail environments known for having a strong customer focus
Must possess strong communication skills with ability to quickly build strong relationships across the organization
A team player who values working in a collaborative, cross-functional environment
Intuitive and able to understand and adapt to the company culture, while implementing needed change with an appreciation for the current state of affairs and how that needs to evolve
Must have an unwavering commitment to improving the relationship with the Customer
A creative thinker who is able to both set strategy and translate it into action
Results-oriented with exceptionally high-performance standards
Places a high value on flawless execution
A charismatic leader who is approachable, trustworthy, motivational, and supportive
Excellent understanding of financial statements, financial performance and the dynamics of the P&L
Interested in career growth/advancement
Experience in managing time and attendance systems
Strong analytical problem solving and computer skills required
Demonstrated results in the development of people across an organization, not just within a function
Prior experience working collaboratively with GVP's and other Vice President level functional and operations focused managers
Indirect and/or direct supervision of, or collaboration with support functions (Finance, Human Resources, Training, Marketing, Real Estate, IT, and Merchandising)
Must be able to exercise independent judgment and decision-making skills
Preferred
Real Estate, Finance, Marketing and Multi-Channel expertise a plus
Company
CosmoProf Beauty
CosmoProf, a Sally Beauty Holdings company, is proud to be a community of professionals who care about our customers.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Black
Talent Acquisition Business Partner/Recruiter
Casey Crenshaw
Education Business Partner
Company data provided by crunchbase