LG Electronics · 2 weeks ago
Senior Logistics Last Mile Delivery Analyst (Bilingual English/Korean)
Englewood Cliffs, NJ
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expLG Electronics is a global leader in technology dedicated to creating innovative solutions for a better life. The Senior Logistics Last Mile Delivery Analyst will manage the Last Mile Delivery network and service providers to ensure seamless delivery and installation experiences for customers, while monitoring performance and implementing improvements.
Consumer ElectronicsElectronicsHardwareTelecommunications
Responsibilities
Set up LMD network in the targeted regions
Develop Agents and manage their daily operation performances
Monitor & collaborate load planners to make sure middle mile RSD is met
Collaborate with Serviced Providers to make sure enough capacity is available at each hub to reduce re-schedule rates
Encourage Save the sales program to decrease damage/return %
Monitor under-performing Serviced Providers hubs and make decisions to change to other SP hubs
Continuous site visit to educate Serviced Providers hubs that lack in delivery and installation with LG shipping and handling SOP
Consistently review customer survey to see what is lacking when it comes to overall LMD network
Support system development for easier communication flow and visibility
To manage customer care daily operation & issue to better serve the consumers
Qualification
Required
Bachelor's degree with 5+ years related work experience in Logistics, Order Management, Last Mile Delivery Network
Bilingual in English and Korean
Strong analytical skills and problem solving skills
Team oriented; proactive and action-oriented
Analytical, able to transform qualitative and quantitative data into executable strategies
Aptitude to define operational requirements and implement processes and systems to support those requirements
High level of proficiency with Microsoft Excel and aptitude to learn new tools and applications quickly
Benefits
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Company
LG Electronics
LG Electronics manufactures a wide range of products including televisions, smartphones, and home appliances.
10001+ employees
H1B Sponsorship
LG Electronics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (27)
2023 (19)
2022 (10)
2021 (10)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$800M2024-04-18Post Ipo Debt· $800M
2023-02-01Post Ipo Equity· $0M
2003-01-10IPO
Leadership Team
Don Kwack
President and CEO
Hwan Yong
President & CEO - Air Conditioning & Energy Solution Company
Recent News
Company data provided by crunchbase