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OVD Insurance · 3 weeks ago

Employee Benefits SBU Agent

Grand Rapids,MI,US

Full-time

Hybrid

New Grad, Entry Level

OVD Insurance is an insurance company seeking an Employee Benefits SBU Agent to serve as the primary contact for clients and to write new business. The role involves providing customer service, managing benefit offerings, and ensuring compliance with regulations.

Commercial InsuranceInsurance

No H1B

Responsibilities

Serves as the primary service contact to all Employee Benefit SBU accounts

Prepares and presents excel spreadsheets and word documents for reporting, plan renewals, and employee materials

Market and negotiate new business and renewal proposals with insurance companies by initiating and following up on requests for quotes

Maintains required data in the agency management system for employee enrollment management, policy tracking, reporting, and commissions

Designs benefit guides and enrollment forms

Consults on benefit plan offerings, plan designs, contributions, etc. with clients

Presents capabilities presentations with prospective clients

Presents employee open enrollment meetings if needed

Assists clients with claims resolution

Produces and distributes compliance documents

Responsible for managing, maintaining and building their book of business

Any other duties and tasks that are required by the Company

Qualification

HealthLife LicenseCustomer ServiceCommunication SkillsExcel SpreadsheetsProblem SolvingTeam CollaborationInterpersonal SkillsWritten CommunicationWork Ethic

Required

Entry Level

Current license in Health and Life or willing to obtain licensure prior to the start of employment

Ability to work onsite in a full-time or hybrid capacity (management discretion)

Excellent interpersonal skills. Warm, approachable, savvy, and empathetic

Extremely strong oral and written communication skills, including the ability to translate 'technical speak' in a way that end users at all levels can understand

High energy work ethic with ability to work independently while maintaining excellent customer relationships

Ability to work collaboratively with others

Accuracy: Achievement of correct and precise work

Accountability: Acceptance of responsibility and one's own actions

Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation

Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction

Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems

Ability to work in a confined area

Ability to sit at a desk for an extended period

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard

Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word

Light to moderate lifting may be required