Strategic Account Manager jobs in United States
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ERMCO-ECI · 10 hours ago

Strategic Account Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

ERMCO is the leading manufacturer of distribution transformers and engineered electrical solutions in North America. The Strategic Account Manager is responsible for managing and growing relationships with key strategic customers, serving as the primary point of contact to develop tailored solutions that drive mutual growth and long-term partnerships.

Electrical DistributionIndustrialMachinery ManufacturingManufacturing
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Comp. & Benefits

Responsibilities

Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty
Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability
Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions
Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly
Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership
Negotiate contracts and pricing in alignment with company guidelines and customer expectations
Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans
Ensure timely resolution of customer issues and escalations to maintain positive relationships

Qualification

Strategic account managementSales experienceNegotiation skillsCRM proficiencyData analysisCustomer relationship managementCommunication skillsInterpersonal skillsTeam collaboration

Required

Bachelor's degree in Business, Marketing, Engineering, or related field
5+ years of experience in strategic account management, sales, or business development
Proven success managing complex customer relationships and driving revenue growth
Strong communication, negotiation, and interpersonal skills
Ability to analyze data and develop actionable account strategies

Preferred

Experience in industrial manufacturing, electrical equipment, or related industries
Advanced degree or relevant certifications in sales or account management
Proficiency with CRM and sales analytics tools
Demonstrated ability to work cross-functionally in a team-oriented environment

Company

ERMCO-ECI

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ERMCO (Electric Research and Manufacturing Cooperative, Inc.) is headquartered in Dyersburg, Tennessee.
dateFounded in 1964
location
Dyersburg, Tennessee, USA
people-size1001-5000 employees
web-link
http://ermco-eci.com

Funding

Current Stage
Late Stage
Total Funding
$16.84M
Key Investors
U.S. Department of Energy Office of ElectricityRural Development Partners
2024-12-03Grant· $1.84M
2024-10-17Grant· $15M

Leadership Team

T
Tim Mills
President and CEO
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
Tennessee manufacturer ERMCO to open West Valley facility, add 500-plus jobs
2026-01-22
PR Newswire
RDP Partners with ERMCO to Improve America's Infrastructure
2024-10-17
GlobeNewswire
Pad Mounted Distribution Transformer Market to surpass $20 Bn by 2032, Says Global Market Insights Inc.
2024-05-04
Company data provided by crunchbase