Targa Resources · 2 hours ago
Lead Maximo Support Analyst
Targa Resources is seeking a Senior Maximo Support Analyst who will act as a Subject Matter Expert for application functionality, solutions, training, and documentation. The Analyst will maintain and monitor the Maximo application environment, troubleshoot business issues, and ensure usability and support for application enhancements.
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Responsibilities
Maintain end-to-end understanding of functional aspects of application and associated business processes
Working knowledge of networking environments, operating systems, relational databases, application environments, key vendor environments
Lead internal Maximo projects to completion
Monitor incoming service requests and incidents for assigned application(s)
Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue
Work directly with users to identify and resolve issues adversely impacting business processes
Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability
Identify alternative solutions to address issues raised throughout service request or incident lifecycle
Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
Complete high-level designs and associated estimates to meet defined requirements
Monitor application backlog (service requests, incidents) and keep open items updated with current efforts
Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy
Develop documentation and provide training to users as appropriate
Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications
Provide input to IT Project Management Office to support clear and concise requirements definitions
Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions
Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management
Develops customer relationships by making efforts to listen to and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction
Other duties as assigned
Qualification
Required
Bachelor's degree in computer science, MIS, and/or equivalent work experience in a related field
Experience in supporting Maximo implementations
Proficient in Maximo Integration Framework (MIF) architecture and design
Experience developing custom applications and enhanced configuration of the Maximo application including Start Center configuration
Experience in developing BIRT Reports and Ad hoc Reports within Maximo
Experience with databases, Including stored procedures, triggers and scripts
Experience in application development or a programming language
Experience supporting COTS applications
Regular and reliable attendance
Preferred
Exposure to Maximo MAS 9.0 is a plus
Experience supporting Transportation and Logistics Systems
Experience with integration Platforms like Boomi
ITIL Foundations certified
Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
Willingness to travel to company locations (up to 15%)
Company
Targa Resources
Targa is a leading provider of midstream services as one of the largest independent midstream infrastructure companies in North America.
H1B Sponsorship
Targa Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10BKey Investors
Stonepeak
2025-11-06Post Ipo Debt· $1.75B
2025-06-04Post Ipo Debt· $1.5B
2025-02-24Post Ipo Debt· $2B
Recent News
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