Arrive Home ยท 3 weeks ago
Project Assistant
Seattle, WA
Full-time
Onsite
New Grad, Entry Level
$52K/yr - $58K/yrArrive Home is a small, dynamic, and growing general contracting company specializing in maintenance and repairs. The Project Assistant plays a key role in supporting the Operations Manager and field teams by providing customer service, ensuring efficient scheduling, and maintaining internal workflows.
Hiring Manager
Amy Hoffman
Responsibilities
Act as support contact for customers and assist with incoming service requests
Communicate with clients to confirm appointments and provide scheduling updates
Provide service quotes and follow-up communication regarding services and next steps
Assist in coordinating and scheduling maintenance, repairs, unit turns, and cleaning appointments
Dispatch field team members to jobs and adjust schedules as needed
Communicate with field staff to ensure smooth execution, updates, and completion of appointments
Maintain and update the client database and scheduling software
Document work performed and track updates in the internal management system
Assist in managing and updating work orders
Help monitor daily operational performance to ensure timely completion of tasks
Travel to Seattle, Bellevue, and nearby areas as part of regular job duties
Provide support to field team by picking up materials, paint, and supplies from local stores when needed. Reliable personal transportation is required
Assist with quality control (QC) of appointments when possible, helping ensure appointments are completed properly and processes are followed
Perform general administrative duties including filing, data entry, document management, and answering phone calls
Prepare reports and summaries for internal meetings
Track completed work orders to verify accurate billing
Assist in creating and sending invoices upon job completion
Monitor outstanding payments and follow up with customers whose invoices are approaching or exceeding 30 days
Assist in implementing marketing and content strategies
Help identify potential new customers and community opportunities
Participate in creating marketing collateral and social media content
Support efforts to strengthen brand awareness and business visibility
Qualification
Required
Previous experience in administrative support, project coordination, scheduling, or customer service
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite, Google Workspace, and scheduling/project management tools
Ability to work independently and as part of a team
Comfortable working in a fast-paced and often changing environment; able to pivot quickly
Positive attitude, eagerness to learn, and strong problem-solving abilities
Reliable transportation and ability to travel to job sites and supply stores in Seattle, Bellevue, and surrounding areas is required
Preferred
Experience in construction, maintenance, or related fields is a plus
Spanish or Portuguese fluency is a plus
Benefits
Gain valuable hands-on experience in a supportive environment
Medical/Dental/Vision (Premera Blue Cross/Blue Shield) - 100% premium paid by employer after 60 days of employment
2 weeks paid vacation, annually
1 hour of sick/safe time for 40 hours worked, annual
Most Federal Holidays observed
Company
Arrive Home
Arrive Home offers commercial construction punch services and residential preventative maintenance, home repairs, and cleaning services.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase