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Georgia United Credit Union · 3 weeks ago

VP of Consumer Lending (Hybrid)

Duluth, GA

Full-time

Hybrid

Senior Level

Georgia United Credit Union is seeking a VP of Consumer Lending who will focus on growing the consumer loan portfolio and enhancing product sales. The role involves leading large-scale initiatives, coaching team members, and aligning lending objectives with the organization's strategic plan.

BankingCreditFinancial Services

Responsibilities

Grows of the consumer loan portfolio and ancillary product sales, continuously seeking innovative solutions to effectively serve more members

Streamlines processes to enhance ease of doing business, leveraging data-driven decision-making to achieve and exceed organizational OKRs

Drives innovation and enhancements to Consumer Lending processes to make it easier for members and team members to do business with us

Leads large scale initiatives and implementations across the organization while working cross departmentally and maintaining strong relationships

Coaches and develops leaders and team members within lending; builds and maintains strong relationships with branch leadership and both internal and external lending partners

Develops and implements strategies to align consumer lending objectives with the organization’s overall strategic plan; leads execution of business plans; manages third-party vendor relationships, including oversight of ancillary product sales and market penetration efforts

Demonstrates proactive leadership, innovative thinking, and effective management of organizational change, while maintaining prudent risk management practices

Promotes member loyalty by driving initiatives that reflect the organization’s purpose and values

Ensures that operational excellence and continuous improvement are key focuses and are supported throughout the consumer lending network; works to improve the member experience by utilizing qualitative and quantitative data, design thinking, and journey mapping

Collaborates with all key stakeholders in the execution of strategic, transactional, and operational activities; drives strategic planning and budgeting processes for consumer lending, loan servicing and loss prevention

Collaborates with the SVP of Lending, COO, executive leadership team, direct and indirect reports, peers, and cross-functional partners to develop and implement comprehensive sales and service strategies. Ensures alignment across departments and maintains consistency in execution, fostering a unified approach that advances organizational objectives while supporting innovation, growth, and a culture of continuous improvement

Maintains effective communication and high-performing, cross-functional partnerships with senior-level executives, business lines, and internal members through positive influence

Analyzes performance metrics as well as market competition and provide strategic direction to the consumer lending network and GUCU leadership in accomplishing defined objectives

Supports and drives change and sales initiatives that encourage the implementation and acceptance of product or service improvements within the lending network

Improves service delivery expectations; monitors results, member, and team member feedback to attain objectives for service, profitable growth, efficiency and enhanced member and internal experiences

Adheres to all applicable Federal and State laws and regulations governing the Credit Union

Promotes and establishes strong, positive, and productive working relationships within the organization through communication and commitment to the company’s vision statement, core values, and business principles

Qualification

Consumer Lending StrategyData-Driven Decision MakingChange ManagementPerformance Metrics AnalysisCross-Department CollaborationSupervisory SkillsInnovative ThinkingTeam DevelopmentCommunication

Required

Grows of the consumer loan portfolio and ancillary product sales, continuously seeking innovative solutions to effectively serve more members

Streamlines processes to enhance ease of doing business, leveraging data-driven decision-making to achieve and exceed organizational OKRs

Drives innovation and enhancements to Consumer Lending processes to make it easier for members and team members to do business with us

Leads large scale initiatives and implementations across the organization while working cross departmentally and maintaining strong relationships

Coaches and develops leaders and team members within lending; builds and maintains strong relationships with branch leadership and both internal and external lending partners

Develops and implements strategies to align consumer lending objectives with the organization's overall strategic plan; leads execution of business plans; manages third-party vendor relationships, including oversight of ancillary product sales and market penetration efforts

Demonstrates proactive leadership, innovative thinking, and effective management of organizational change, while maintaining prudent risk management practices

Promotes member loyalty by driving initiatives that reflect the organization's purpose and values

Ensures alignment across departments and maintains consistency in execution, fostering a unified approach that advances organizational objectives while supporting innovation, growth, and a culture of continuous improvement

Maintains effective communication and high-performing, cross-functional partnerships with senior-level executives, business lines, and internal members through positive influence

Analyzes performance metrics as well as market competition and provide strategic direction to the consumer lending network and GUCU leadership in accomplishing defined objectives

Supports and drives change and sales initiatives that encourage the implementation and acceptance of product or service improvements within the lending network

Improves service delivery expectations; monitors results, member, and team member feedback to attain objectives for service, profitable growth, efficiency and enhanced member and internal experiences

Adheres to all applicable Federal and State laws and regulations governing the Credit Union

Promotes and establishes strong, positive, and productive working relationships within the organization through communication and commitment to the company's vision statement, core values, and business principles

Excellent verbal and written communicator with strong collaborative and supervisory skills; adept at building relationships and influencing across all organizational levels

Must be able to manage a number of priorities simultaneously; establish and meet deadlines; coordinate activities with other departments and perform job with accuracy and attention to detail

Demonstrated change agent who inspires strategic transformation and adapts quickly to evolving circumstances

Adept at balancing strategic vision with operational execution in fast-paced, dynamic environments

Innovative thinker who consistently delivers member-centric solutions

Ability to create and support engaged team members and grow talent